Del Toyota - Service Center

Happy Del Toyota customer Got heated front seats installed in my 2017 Rav4. Service was excellent and now my ride is warm and comfy in all the right places:) Got heated front seats installed in my 2017 Rav4. Service was excellent and now my ride is warm and comfy in all the right places:) More

Entire staff could not be more attentive and polite. The only dealer to go to if you want to feel like the most important customer!! Every employee treats you like the most valuable person. The only dealer to go to if you want to feel like the most important customer!! Every employee treats you like the most valuable person. More

No one usually smiles I've been going to this dealership for around 3 years and busy or calm no one seems to smile. I've only noticed 2 workers that consistently make me fe I've been going to this dealership for around 3 years and busy or calm no one seems to smile. I've only noticed 2 workers that consistently make me feel welcomed with a smile or conversation when I'm at Del Toyota. The 1st is an older white gentleman who directs coustomers inside after exchanging our keys for a ticket. Our exchange is usually so fast I forget to get his name. The second is Lawrence, the shuttle driver. He always makes me feel so welcomed, even though I'm usually leaving when I take the shuttle! Always a smile and so polite. So talking to him is very easy. In fact, last I spoke to him I brought up a concern about my visit that day, and he mentioned that I could in fact extend my warranty and encouraged me to ask inside for more details about it and to see if my car would still be elegible. Had I never interacted with Lawrence I would have never known I could have done that! When I visit Del Toyota it would be nice to feel as welcomed as I do when I'm leaving. More

10,000 mile checkup Service was great and the staff were great. The wait was what I was told it would be. Donuts and coffee were great. Very good service!!!! Service was great and the staff were great. The wait was what I was told it would be. Donuts and coffee were great. Very good service!!!! More

Always Great Sevice I will go back to Del Toyota because the service is always awesome and they are upfront with the estimate. I have never had a less than great experie I will go back to Del Toyota because the service is always awesome and they are upfront with the estimate. I have never had a less than great experience. More

Great Service for over 27 years I have been bringing my vehicles to Del Toyota for over 27 years. I wouldn’t go any where else. They are like family. They do high quality work and I have been bringing my vehicles to Del Toyota for over 27 years. I wouldn’t go any where else. They are like family. They do high quality work and if it’s not right, they make it right. More

Overall not bad. Waited much longer than expected. I had my ‘19 corolla hatchback in for the 5,000 mi first service. I had scheduled as a waiting appointment the day I took delivery of the car and conf I had my ‘19 corolla hatchback in for the 5,000 mi first service. I had scheduled as a waiting appointment the day I took delivery of the car and confirmed it a couple of weeks before. They got my info and keys fairly quickly. They seemed really busy based on the almost 2 hours I waited including about 5-10 min to actually get it in the shop. Full disclosure, I was a tech at Mercedes for 12 years and 20 overall as a tech in the field. After that long a wait for a really simple rotate tires/check fluids on a new car they never reset the service due message. So I got in my car and the first thing I saw after waiting 2 hours for a 30 min task was they didn’t reset the indicator. This made me wonder what else they may not have done. They also did not fill out the maintenance log I left on the seat. I mark my tires and they DID rotate them and set the pressure (check really, it came in correct). The invoice shows the Toyota care itemization including resetting the indicator. Normally I would have said something, but after waiting so long I just reset it myself and went home. I’ll ask them to fill out the book next visit. I would have rescheduled if they anticipated the wait time being so long for something EXTREMELY cut and dried. More

Just okay Everything was fine until the service tech gave me the bill at the end and "reviewed" it with me. He wasn't in the least bit interested in communicat Everything was fine until the service tech gave me the bill at the end and "reviewed" it with me. He wasn't in the least bit interested in communicating with me. I had specific questions which he couldn't or wouldn't answer, and I finally just left unsatisfied. But I believe the work that was done was done properly. I'll probably look for another service provider when the two years' free service that I got when I bought my Prius has expired. I can't submit the review without answering whether I'd recommend Del's Service. I left it blank on purpose. So I just siad no but I'm not sure that's right. More

Check up 5000mil they explained to me about the service of the car the type of recommended oil that uses the car we were satisfied I recommend the service they explained to me about the service of the car the type of recommended oil that uses the car we were satisfied I recommend the service More