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Del Toyota - Service Center

Thorndale, PA

4.3
1,555 Reviews

1,555 Reviews of Del Toyota - Service Center

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March 28, 2019

Getting my 2008 serviced I took it in for certain items to be repaired and as they replaced those I was called and and told told about a few little things that also needed to More

by Pittsburgh Steelers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Naegele
Apr 01, 2019 -

Del Toyota responded

Thanks for giving us the opportunity to service your car. I am happy to hear that everything went well for you. I will pass your feedback along to Mike. Drive safely. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

March 27, 2019

they dont honor their own coupon Do not use the delearship they over charge and will not give a refund only credit and I do not live in pa any longer More

by MELISSA04
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Pat solomon, Mike Naegele
Mar 28, 2019 -

Del Toyota responded

That is not the kind of experience we seek to provide, Melissa. Please contact us when you can so we can address this together. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

March 26, 2019

Brake replacement and inspection After less than great experiences at several Firestone locations, I decided to bring my car straight to a dealer for a state inspection and had also b More

by Camry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Naegele
Mar 27, 2019 -

Del Toyota responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

March 23, 2019

Happy customer My only thing is your prices are so high could work on this. The customers that bought cars from you would be happier. Customer service is great. More

by B123BARBARA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pat in service
Mar 24, 2019 -

Del Toyota responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

March 22, 2019

Del Service I have been very happy with the service on all my Toyotas over the past 18 years. Service reps are always friendly and accommodating. Don't take my ca More

by MROSATI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Naegele
Mar 24, 2019 -

Del Toyota responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-620

March 18, 2019

Service Toyota service department staffs are great! Recall service was an excellent!! I picked up my car earlier than what I expected time. Thank you so mu More

by park93559
Recommend Dealer
Yes
Employees Worked With
Other Employees : Ken Tran
Mar 18, 2019 -

Del Toyota responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

March 18, 2019

Inspection on crack windshield We have a 2018 HighLander with a cracked windshield, previously replaced a missing right bracket . After take a look at carefully, our windshield was More

by Highhope62
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack
Mar 18, 2019 -

Del Toyota responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

March 18, 2019

Awesome Dealership Great Dealership, very friendly people. They offer fast service. They have always been upfront & honest about what my vehicles need, which I feel i More

by cat4mt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerald, Tom, Pat, Emily, Susan
Mar 18, 2019 -

Del Toyota responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

March 15, 2019

Friendly service Did not feel pressured to do anything that I did not want to do. Felt like everything that was recommended was something that was needed. I am very ha More

by Art
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Naegele
Mar 17, 2019 -

Del Toyota responded

Art, we love hearing from our happy customers so thank you for taking the time to write this glowing feedback. I will be sure to pass on your very kind compliments and encourage you to call or stop by if there is anything else that we can do for you. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

March 15, 2019

Quick service The was good for the fact that I called in on Saturday morning and appointment at 130 and had my car back by 230. Great experience. More

by Hickster
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Naegele
Mar 17, 2019 -

Del Toyota responded

Thanks for giving us the opportunity to service your car, Hickster. I am happy to hear that everything went well for you. Drive safely! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

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