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Del Toyota - Service Center

Thorndale, PA

4.3
1,556 Reviews

1,556 Reviews of Del Toyota - Service Center

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June 06, 2019

Good service So far I've always been happy and satisfied with our service we get at Del Toyota. Keep up the good work. What might get me bothered is in the last mo More

by RAMON71
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Naegele
Jun 06, 2019 -

Del Toyota responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

June 05, 2019

Service work Brent did an excellent job on my truck. He explained in great detail all that was needed and how the work would be performed. He even finished the w More

by Rsiegf01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brent Murray
Jun 06, 2019 -

Del Toyota responded

Thanks for your outstanding feedback! I'm very happy to hear that Brent was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

June 05, 2019

No problems or issues Worked with Domenic S He was very helpful and a pleasure to deal with. Needed to replace the drivers side mirror on my vehicle . He helped order t More

by ps5666
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Domenic Saia
Jun 06, 2019 -

Del Toyota responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

June 05, 2019

I was blown away by whole experience at Del Toyota ! I have a 2009 Tacoma that I bought used with 64000 miles on it. Developed a vibration in the driveline at about 95000 Miles. I did some research onlin More

by PVR464
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Bomberger and Master Mechanic Mark . I hope I got the names right!
Jun 06, 2019 -

Del Toyota responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

June 04, 2019

Best TOYOTA service in area I drive out to Del for service from West Chester because this dealership is best in service, price and ease of scheduling appointment times. Low turno More

by ANNEDIS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pat in Service
Jun 05, 2019 -

Del Toyota responded

Anne, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

June 03, 2019

Very good They are always polite, very good service facilities are always clean salesmen are very nice and the service people always very helpful people at the More

by Joanne123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Albright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gerry
Jun 04, 2019 -

Del Toyota responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

June 02, 2019

Great speedy service Always accommodating on time of service while doing a great job quickly. Great waiting room and a complimentary loaner vehicle is always a big plus. More

by WOLFSONTRACING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morry Jeffords
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Karkoska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Karkoska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Tran, Mike Naegele
Jun 04, 2019 -

Del Toyota responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

May 31, 2019

An amazing experience at Del Toyota I have been using this service center for over 10 years now and I can attest to their promptness of service and excellent customer care. I recommend t More

by AMADEYIGA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
All the cashiers at the counter, Don Romanek, Mike Naegele
Jun 04, 2019 -

Del Toyota responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

May 31, 2019

best service I ever had in a Toyota dealership. I'm so happy I had the best service I've ever had in a dealership. I highly recommend Del Toyota, so much better than New Holland Toyota. They were very nice. More

by judy39
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Naegele
Jun 04, 2019 -

Del Toyota responded

Judy, we strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Del Toyota's Service Department. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

May 30, 2019

Love DEL As always, convenient to schedule appointments. Receptionist in service is extremely friendly and listens! Service desk was helpful and informative. More

by Sandy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Naegele
Jun 04, 2019 -

Del Toyota responded

Sandy, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

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