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Del Toyota - Service Center

Thorndale, PA

4.3
1,556 Reviews

1,556 Reviews of Del Toyota - Service Center

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June 23, 2019

Excellent service dealer!! My husband and I have been dealing with Del Toyota for over 30 years and have always been very satisfied with this dealership. Great place! More

by Rav4 lover
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Naegele
Jun 25, 2019 -

Del Toyota responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

June 23, 2019

Toyota Service care Have always had good results from all of my service trips to Del. Have had multiple cars (Toyota’s and others) that I’ve taken to Del and They’ve neve More

by KERJOHN2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Dyson, Mike Naegele
Jun 25, 2019 -

Del Toyota responded

John, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

June 17, 2019

inspection and service Great place, fast service and every experience with Del Toyota has been positive. Love Abbie, plus great work by Josh Cartagena and other service men More

by OLGAMILAGROSBURGOS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Cartagena, Abbie Hamid
Jun 17, 2019 -

Del Toyota responded

Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. I will pass your feedback along to the team! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

June 13, 2019

Not Satisfied - Could have been much better I recently moved to this place and this was first visit to Del Toyota. I had my Oil Change, State Inspection and Emission Inspection scheduled in this More

by Ben
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Dyson, Mark Beury
Jun 17, 2019 -

Del Toyota responded

Ben, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

June 12, 2019

Helpful staff Great service with really professional staff. I had a question about parts for a new truck we purchased. Could not have been more helpful and nice. More

by cbwar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Naegele
Jun 12, 2019 -

Del Toyota responded

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

June 12, 2019

Questionable service time Hard to believe that it took 4 hours to perform diagnostic test on a sensor light issue with today’s current equipment and technology. I could belie More

by jps1ping
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karen Mendoza
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nikki Dougherty
Jun 13, 2019 -

Del Toyota responded

We appreciate you sharing the feedback regarding your recent service appointment. We try our hardest to get our customers in and out as quickly as possible, but not at the expense of rushing through our service work. Thank you for taking the time to let us know about this issue. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

June 11, 2019

Nice and quick. You guys need to begin washing and cleaning the interior. I switched from Lexus to Toyota and will probably switch back in two yrs because of their More

by Bearman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abbie Hamid, Mike Naegele
Jun 12, 2019 -

Del Toyota responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

June 10, 2019

Very happy Dealt with Jerry on recall for my frs great experience was very helpful and pleasant the whole time. Would definitely recommend others to your dealers More

by Jac923
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry, Mike Naegele
Jun 11, 2019 -

Del Toyota responded

Thank you! We appreciate you taking the time to tell us that you are a happy customer. It was our pleasure doing business with you. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

June 07, 2019

Happy repeat customer!! Del takes good care of my car. It’s almost a year old and I just love everything about it! Including the service I received. This is my second RAV4 More

by INFERRARO1214
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Naegele
Jun 11, 2019 -

Del Toyota responded

We love hearing from our happy customers so thank you for taking the time to write this glowing feedback. Please remember that we're always here to assist you with any future vehicle needs! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

June 07, 2019

Toyotacare & Inspection appt I’ve never had any problems with Del. I’m in-and-our quickly, the waiting area is comfortable, and the work/service is top-notch. More

by Shawn B.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Naegele
Jun 11, 2019 -

Del Toyota responded

Thank you so much for taking the time to share your feedback with us, Shawn. I am happy to hear that you were pleased with our customer service and facilities. Please always feel free to reach out if you need anything – be it sales or service! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

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