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Del Toyota - Service Center

Thorndale, PA

4.3
1,556 Reviews

1,556 Reviews of Del Toyota - Service Center

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July 10, 2019

Great Everybody so nice, all needs assessed, ride home great, good personal interactions. Love your donuts,.Love your magazine for coffee is good everybody More

by GREGP53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Albright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack
Jul 11, 2019 -

Del Toyota responded

To say thank you is not enough, Greg! We are thrilled to read your kind words about our employees, facility and overall experience with us. Please stop by Del Toyota again! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

July 08, 2019

Excellent experience Had a problem with the passenger side sliding door on my Siena. Del Toyota quickly diagnosed the cause of the problem replaced the necessary parts an More

by BlueMax365
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pat Solomon
Jul 10, 2019 -

Del Toyota responded

We appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if we can help with anything at all. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

July 07, 2019

Excellent Consideration and speed o f service Mark has been an excellent communicator and does not put any undue pressure on me. The wait period has been reasonable over the last number of years More

by rickrofpa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark
Jul 08, 2019 -

Del Toyota responded

Thank you so much for your review, Rick! We really appreciate your business and are so happy that Mark could provide great service to you and your vehicle. We look forward to serving you again! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

July 03, 2019

good folks so far so good with my venture to the OTHER most popular brand originating from Japan..product is what i expected so far ..while back for a WE OWE ite More

by thisaintahonda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Grady Oren
Jul 08, 2019 -

Del Toyota responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

July 03, 2019

100k maintenance Another great visit to the service department. I was taken at time scheduled and all work was finished and done to my satisfaction in a very short pe More

by Brents dad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brent Murray
Jul 08, 2019 -

Del Toyota responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

July 03, 2019

Quick and easy. Painless. Inspection done by time requested. No issues found. Shuttle service is a plus. Drive up service garage is nice. Easy in and easy out. Will return. More

by Happy Camper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Naegele
Jul 08, 2019 -

Del Toyota responded

Thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the shuttle we provided and the thorough service you received from us. If there's anything more that we can do, please come back and see us again. Take care! Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

June 30, 2019

Maintenance Everything was excellent. Service and the professional interaction with all the staff of the Service department. Matt was especially helpful in making More

by GTREKIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Bomburger
Jul 01, 2019 -

Del Toyota responded

Thank you so much for this lovely review! If you have any questions or need any further assistance, please don’t hesitate to call us. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

June 29, 2019

Airbag recall service Brought 4Runner in for airbag recall. I live about 40 minutes away..they said it would be around 3 hours so was given a loaner. Went back to pick up v More

by BIMERGRILTK
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Naegele
Jul 01, 2019 -

Del Toyota responded

Thank you for your valuable and honest review. We appreciate hearing all the comments, so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. Regards, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

June 26, 2019

Great I felt like I was taken care of in an orderly and timely fashion - very comfortable accomodation any questions I asked were answered to my satisfactio More

by PATTYVALINOTE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Thrailkill
Jun 28, 2019 -

Del Toyota responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

June 26, 2019

Service Great service on time all within expectations. Been using this service provider since 2012 and have been happy with the service and care provided each More

by John C.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Naegele
Jun 28, 2019 -

Del Toyota responded

Thank you so much for taking the time to share your kind words about your experience at Del Toyota! We love our happy customers and are honored to have you as part of our family. Please always feel free to reach out if you need anything – be it sales or service! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

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