Del Toyota - Service Center

Service With a Smile Had an appointment for service, and they were extremely flexible on the time and date when I called to make it. They got my vehicle in right on time, Had an appointment for service, and they were extremely flexible on the time and date when I called to make it. They got my vehicle in right on time, and completed service promptly and within the estimated time. They explained what was done and provided a written report. The waiting room was comfortable, coffee provided, TV, and electrical outlets provided. I pleasant and satisfactory experience from start to finish. More

Repair of defect My new Rav had a defect when I bought it but the problem has been resolved now and I was very happy with the service. My new Rav had a defect when I bought it but the problem has been resolved now and I was very happy with the service. More

In and out fast A little disappointed that they didn't readily have the needed part and that we'll need to return. But other than that the staff is great, waiting ar A little disappointed that they didn't readily have the needed part and that we'll need to return. But other than that the staff is great, waiting area comfortable, and they were able to get me in that n extremely short notice. More

Guy was real good I came in for my truck. Then I came in for my car. Both were done by the same guy. He was Brett Murphy. He did the stuff quick and right. No xx. No te I came in for my truck. Then I came in for my car. Both were done by the same guy. He was Brett Murphy. He did the stuff quick and right. No xx. No telling me I need stuff, except brakes and tires, which I did need. More

5,000 mile service Very courteous and the wait wasn’t long at all! The waiting area is very nice and i like how they explain everything to you! Very courteous and the wait wasn’t long at all! The waiting area is very nice and i like how they explain everything to you! More

My Sure Time Ready for me. Understood what I needed. Got on it and got it done in a timely fashion. Appreciate the donuts at the coffee bar but need a more nu Ready for me. Understood what I needed. Got on it and got it done in a timely fashion. Appreciate the donuts at the coffee bar but need a more nutritious alternatives. A WW member. More

My preferred dealership Recently switched from another local Toyota dealership to Del Toyota after an overall disappointing experience we needed to find a place we could trus Recently switched from another local Toyota dealership to Del Toyota after an overall disappointing experience we needed to find a place we could trust to take care of our 2017 Sienna. The first thing they did was to inspect the car and update all the records ( including service) the other dealership failed to keep up with ( we are talking about a car bought brand new !) After sorting out the car’s file, they service our car twice for free so it could be up to date with Toyota’s service schedule. I now take the Sienna regularly to them for service and could not be happier. Mike, the service director, always comes to me personally afterward to keep me posted on the work they just performed. The service crew is really helpful they always give me tips and learn more about the car and I like the diversity of the personnel and the wide range of age. I do not like a dealership where everyone is young because it means they don’t have employees loyalty. Finally, the showroom always has a few one-offs custom vehicles that set them apart from the rest and will entertain you while you wait in the super nice waiting area with a fireplace in the winter! More

terrible service The alignment that I paid for was not not done (or not done correctly). I was advised to have rust removed from the break pads/rotors, only to read t The alignment that I paid for was not not done (or not done correctly). I was advised to have rust removed from the break pads/rotors, only to read the next day that rust in the pads/rotors is customary and wears away with normal usage (this cost 300+). I have been busy so have not had an opportunity to call the dealership manager - which I will do. A terrible experience. More

New car warranty I'm very particular about my cars. I deal with Pat in service and she knows the way I feel about my cars so she dedicated her best mechanic to work I'm very particular about my cars. I deal with Pat in service and she knows the way I feel about my cars so she dedicated her best mechanic to work on my vehicles which I appreciate I've been a long-term customer of DEL and have purchased at least 10 cars from them and they do all the service on my cars More

Great Service Experience Jack is always super helpful and always willing to go above and beyond. I can't thank him enough for always giving me a great experience, keeping me i Jack is always super helpful and always willing to go above and beyond. I can't thank him enough for always giving me a great experience, keeping me informed, and always willing to answer any questions I may have. Thank you!! More