Del Toyota - Service Center

Quick It didn't take long, and everyone was nice. No problems. Please make sure that both TVs in the waiting area are not showing the same show. I had to It didn't take long, and everyone was nice. No problems. Please make sure that both TVs in the waiting area are not showing the same show. I had to listen to some show with a group of four movie stars giving their opinions on things. Luckily, one of the screens was eventually changed to a baseball game, not my favorite, but at least it was tolerable. More

Love my service team They always get me taken care of and help out with my schedule to ensure I keep up with service along with heads up on upcoming needs for my 4Runner. They always get me taken care of and help out with my schedule to ensure I keep up with service along with heads up on upcoming needs for my 4Runner. More

Who wants to hear their brakes squeaking? Got front brakes done. within two days they were squeaking. took the car back told them the front brakes were squeaking. claimed I needed back brak Got front brakes done. within two days they were squeaking. took the car back told them the front brakes were squeaking. claimed I needed back brakes now..got the back brakes done . Few days later the back brakes were squeaking, took the car back..they had it all day...and now...you guessed it..the brakes are squeaking!!!! I'm 2 seconds off of putting my experience out on social media!! More

Great service and fast repair. I was given a clean loaner car while my car was fixed. I chose their service plan when I bought my Toyota Highlander there. It was worth every penny I was given a clean loaner car while my car was fixed. I chose their service plan when I bought my Toyota Highlander there. It was worth every penny as the repairs cost me $0. More

Great service I have had nothing short of great service from all departments at Del Toyota. I have been buying my cars there for at least the last ten years and th I have had nothing short of great service from all departments at Del Toyota. I have been buying my cars there for at least the last ten years and they never disappointed me. I highly recommend from car buying to having your vehicle serviced. More

Wonderful - they worked me in, within the same day. I had just been on a long trip and a couple of warning lights were on. I figured that I had picked up a nail in one of my back tires and I was right. I had just been on a long trip and a couple of warning lights were on. I figured that I had picked up a nail in one of my back tires and I was right. Plus, I needed an oil change, etc. - the 15K maintenance. I called and was able to bring in the car within the same day. They repaired the tire and did the 15K maintenance within a few hours of me calling! Thank-you! More

Quick and easy It’s so nice to just simply pull my vehicle into the service entrance, leave the key, take a slip and give that to a waiting service member at their d It’s so nice to just simply pull my vehicle into the service entrance, leave the key, take a slip and give that to a waiting service member at their desk. No hassle at all. More

Good experience We brought a 15 year old Prius in for service. Diagnostics showed both batteries were dangerously low. We then Met with a sales rep to determine n We brought a 15 year old Prius in for service. Diagnostics showed both batteries were dangerously low. We then Met with a sales rep to determine next step. He was very patient in exploring the options in detail. We ended up driving home in a 2017 Toyota rav 4 hybrid. More

Repair of driver seat and scheduled service Sent car in for service and to repair my driver seat. Driver seat side lumbar i believe it is called was piercing my right side ribs and lower middle Sent car in for service and to repair my driver seat. Driver seat side lumbar i believe it is called was piercing my right side ribs and lower middle lumbar was grinding at stops / moves etc. yes the lumbar worked but felt as if it was not set right creating grinding noises My service went well and no issues there. However, my driver seat was not repaired correctly. First noticed broken casing around control panel which was clearly in eyes view. How could one (service tech) release a vehicle knowing they broke the casing? No quality service check. Did they think the owner would not question that? Reported that info to intake and manager both seemed to brush off as if it’s designed that way. After reviewing the passenger side showing no gaps and noting that the casing just does not pop off with no effort it was realized then it’s broken I asked for pictures of new frame for seat - never happened I asked to see the replaced seat - never happened Not sure but I felt as if they were hiding something or even worse didn’t replace the damaged seat. I called service again after taking possession of my car just a few days after to notify them there is still an issue. I was told to drop off so they can review again with service tech. If it’s the same tech who thought they could get away with sending out a damaged casing which was NOT before sending it it - no thank you. I would prefer a new qualified tech that’s been trained on seats. That said, I do not have time to waste nor do I have the flexibility to release my car since I use it for work. I was also told by Manager/Intake Toyota will not cover the seat since it’s been repaired once and I use repaired loosely because it’s NOT. If I have to drop my car if for several more days. Having wasted days to several to service for what I would consider as low quality and unprofessional work by a service tech. I would need a loaner. Intake Jack has been the savior of this whole deal, without him I would not know where to go. If I could give him stars alone he would have 5! Please advise on my next steps. More

good fast service As usual, the service experience was good. The estimate was accurate, and the service was performed quickly and well. I will continue to use Del as As usual, the service experience was good. The estimate was accurate, and the service was performed quickly and well. I will continue to use Del as my main Toyota service center. More