Del Toyota - Service Center

First service Thank you everybody for helping with my first service! My new car is beautiful. I had a little problem with my gas door sticking and it works perfec Thank you everybody for helping with my first service! My new car is beautiful. I had a little problem with my gas door sticking and it works perfectly now. I thought it was operator error so thank you for fixing it and assuring me that it wasn’t. The waiting area was very comfortable and clean. More

Great service Jack Fitzpatrick is always courteous and communicates what’s going on with my car. He makes sure I’m comfortable and have as minimal a wait time as p Jack Fitzpatrick is always courteous and communicates what’s going on with my car. He makes sure I’m comfortable and have as minimal a wait time as possible. More

Loyal customer I have been a loyal customer for over 12 years. I have always been treated with honesty and respect I recommend Del Toyota for it's excellent service I have been a loyal customer for over 12 years. I have always been treated with honesty and respect I recommend Del Toyota for it's excellent service, experienced Service Managers (Pat Solomon had been wonderful) and excellent vehicles. More

Disappointed My car has a large scratch in the tailgate and it was not able to be buffed out. We haven't heard anything since! Also it was to have an oil CHANGE. My car has a large scratch in the tailgate and it was not able to be buffed out. We haven't heard anything since! Also it was to have an oil CHANGE...instead they topped it off! That is not an oil change! More

Always accommodating I had a tire leak and just popped in. They took me right away, checked to see if there was insurance on the tire (there was) and I was out the door in I had a tire leak and just popped in. They took me right away, checked to see if there was insurance on the tire (there was) and I was out the door in no time. Always friendly and the answer is yes each time. More

Brett M is the best - he should work at Mercedes Every time I bring my truck in, I have Brett Murphy work on it. He knows lots about the Toyota’s and always fixes my truck. He even put a paper thing Every time I bring my truck in, I have Brett Murphy work on it. He knows lots about the Toyota’s and always fixes my truck. He even put a paper thing down so my Weathertech mats don’t get dirty. He said I needed my tires rotated and I trust him. Even though they rotate each time I drive he said I should do it so I said ok. The Toyota service and Brett are way better than mercedes in West chester. I have a Mercedes I take there and they are the worst. Always lie and take forever and charge a fortune. I need Brett to go work there! More

Poor service It was recommended that we replace the shocks in our sequoia so we had went ahead and did that repair. A few days later, the check engine light/VSC Tr It was recommended that we replace the shocks in our sequoia so we had went ahead and did that repair. A few days later, the check engine light/VSC Track warning lights came on, we were told that the air pressure valve needed to be replaced so we went ahead and did that repair too. After repair was completed, we were assured service ran diagnostics and there were no other issues with the car. However, a few days later, the same warming lights came on and the car was still not functioning as it should (not accelerating) and this time, the repair needed was the air pump replacement. The repair cost was substantial ($2200)z We have put our almost $4000 in all repairs and I feel like I have been getting the run around with Toyota service. Are they doing the correct repairs? Are they doing quality control control? It is obvious that they are not as the issue has not been resolved. I had purchase our sequoia at this location (Del Toyota) and they have been serving our truck for 13 years. I trusted these guys but now I’m questioning the quality of the service and repairs. I’m hoping the issues will be resolved. I am not satisfied. More

Great service Great service, great knowledge of the vehicles in stock, super friendly and always helping the clients needs. We drive from Lancaster PA not just to Great service, great knowledge of the vehicles in stock, super friendly and always helping the clients needs. We drive from Lancaster PA not just to buy our cars but also for the service. Thank you Del for everything. Eli. More

Civic Service The service that was provided was excellent. Quality service that was done on time and the price was right. I would recommend this dealer to everyone. The service that was provided was excellent. Quality service that was done on time and the price was right. I would recommend this dealer to everyone. More

Excellent service I get excellent service at Del. Pat Solomon is an excellent service manager and has gone above and beyond in taking care of my four cars. i have been I get excellent service at Del. Pat Solomon is an excellent service manager and has gone above and beyond in taking care of my four cars. i have been A Del customer for 28 years. More