Back

Del Toyota - Service Center

Thorndale, PA

4.3
1,556 Reviews

1,556 Reviews of Del Toyota - Service Center

Sort by
September 09, 2019

Review Very happy with the service and ambiance. My customer service representative Jack Fitzpatrick always takes the time go over everything with me. I have More

by EXAGARRY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack Fitzpatrick
Sep 10, 2019 -

Del Toyota responded

Garry, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

September 06, 2019

No appointment no problem Came to the shop without an appointment. They not only got the job done, but had it done in one hour! Awesome service & quality work. More

by Happy Camper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Naegele
Sep 08, 2019 -

Del Toyota responded

Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

September 05, 2019

State inspection, maintenance check-up Fast turn around time. No extraneous charges. Nice to receive coupon which I used for service. Familiar faces to deal with who have been working there More

by TDIPIETRO73
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry in service
Sep 05, 2019 -

Del Toyota responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

September 05, 2019

Service is okay but with issues I went there for 25000 mile care service and also requested to put my plate holder on. They did okay but the screws to secure the plate was not provi More

by ENGINIAXIA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Olson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2019 -

Del Toyota responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

September 05, 2019

24000 mile service Had excellent service and inspection completed in a timely manner. Did not have to wait long . Service tech explained what items were checked and the More

by Ken Meyers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Naegele
Sep 08, 2019 -

Del Toyota responded

We're glad that you had an excellent experience with us, Ken! If you have any questions or if we can be of assistance, please don't hesitate to reach out to us. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

September 03, 2019

Excellent professional service by friendly staff! Del performed my tire replacement under hazard insurance on very short notice! Office staff was efficient and friendly, mechanical staff were professi More

by Jeff Laughlin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack in Service
Sep 05, 2019 -

Del Toyota responded

Jeff, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

September 02, 2019

My visit to Del Toyota I always have a great experience at Del Toyota. Everyone there is courteous, knowledgeable and extremely friendly. My car is always serviced promptly More

by GaryK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Naegele
Sep 05, 2019 -

Del Toyota responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Del Toyota! If there is anything else we can do for you, please feel free to give us a call. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

September 01, 2019

fast and flexible service to my schedule Excellent service !! fast and flexible service to my schedule. They provided me with a list of what my car needs as well as the prices. More

by SILCUBOS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Naegele
Sep 01, 2019 -

Del Toyota responded

Thanks for your outstanding review! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

September 01, 2019

Wonderful service I was in the store about 35 for my first oil change. Loved the sevice. Very friendly people. Worked with my sked. Love Toyota. Would come back again. More

by WAGNER.SAM377
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Naegele
Sep 05, 2019 -

Del Toyota responded

Sam, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

August 30, 2019

95000 mile service Pat Solomon has made every trip to Dell Toyota a wonderful experience. I have and will continue to recommend this service department because of her ex More

by GARVERKEITH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pat Solomon
Aug 31, 2019 -

Del Toyota responded

Thank you so much for your review! Happy customers are our goal and our mission at Del Toyota, and it’s exciting to see that this service was delivered to you during your visit. Should there be anything else you need, please don’t hesitate to let us know. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

...
112
...