Back

Del Toyota - Service Center

Thorndale, PA

4.3
1,556 Reviews

1,556 Reviews of Del Toyota - Service Center

Sort by
September 25, 2019

Over all was an amazing experience The customer service was excellent, was a fair price for the car and very clean facility! Overall would recomemd. The work done to the car was good as More

by Xinhui
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adrian Sirbu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2019 -

Del Toyota responded

Thank you so much for this excellent feedback and your very kind recommendation of our dealership. I am happy to hear that our team worked hard enough to make your visit completely painless. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

September 24, 2019

Inspection and 15000 mile check Easy to schedule my appointment. From the time I pulled into the service area until I left everyone was very courteous and helpful. The process took More

by JOE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Naegele
Sep 27, 2019 -

Del Toyota responded

Thank you for leaving us this great review, Joe! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

September 23, 2019

Service for Highlander Really friendly dealership with knowledgeable staff. Service and sales are very helpful in discussing service requirements or if and when you need a n More

by GASSCOTT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Martin C. Fusselman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karen Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Mr. Toyota, Mike Naegele
Sep 27, 2019 -

Del Toyota responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

September 22, 2019

Prompt and excellent service. We noticed that our inspection expired last month. We called your dealership and you got us in immediately and took care of everything. Thank you. More

by MARY James
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pat Solomon, Mike Naegele
Sep 23, 2019 -

Del Toyota responded

Thanks for the feedback. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

September 19, 2019

No warranty offered for damaged trim on door I went for my first oil change and to also have the trim on my door that slightly came off repaired. Only several months old. Just to find out that no More

by Unknown
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Mike Naegele
Oct 01, 2019 -

Del Toyota responded

I would like to speak with you directly in order to better understand the circumstances you’ve described and reach a satisfactory resolution together. Please contact me directly at your earliest convenience. Thank you, I look forward to speaking with you. Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

September 18, 2019

Great service — start to finish . So glad I chose Del Toyota. My last car was a lease from Del and I was impressed by them in so many ways. I decided to purchase my next one and did! More

by INFERRARO1214
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Naegele
Sep 19, 2019 -

Del Toyota responded

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

September 13, 2019

Great Customer service great, friendly and helpfully, they care for the safety, they make sure your car gets a service it needs, I would recommend to any of More

by MUTAKA28
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Abbattista, Derek Thrailkill
Sep 15, 2019 -

Del Toyota responded

Thank you for your great feedback and recommendation. We are happy to hear you have had a great experience with our service department. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

September 12, 2019

Car seat My driver seat stopped sliding because of glass from a broken window. Now it slide back and forth. Not sure how they fixed it without vacuuming up the More

by SAWDUSTLADY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack
Sep 12, 2019 -

Del Toyota responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

September 12, 2019

Good People and Fast Service I recently had to go to fix the recall on my car, the appointment was easy to get. Had to drop off the car and was fixed timely. More

by gau_patel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
NA
Sep 15, 2019 -

Del Toyota responded

Thank you for leaving us this nice review! We are glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

September 10, 2019

Oil change review Went for oil change. Did not realize that cost had increased. Was surprised that oil change & tire rotation was going cost $120. Ended paying $82 b/c More

by LCREDDEVIL30
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Naegele
Sep 11, 2019 -

Del Toyota responded

Thank you for the feedback! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

...
111
...