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Del Toyota - Service Center

Thorndale, PA

4.3
1,556 Reviews

1,556 Reviews of Del Toyota - Service Center

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November 01, 2019

Oil change on Saturday morning goes quickly! Having to bring your car in on a Saturday usually means a long wait.....but they told me a hour and almost to the minute it was a hour!! Everyone was More

by Sue
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Naegele
Nov 02, 2019 -

Del Toyota responded

Sue, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

October 31, 2019

The service was great I haven't had no problem with u guys.The service is great and the employs are good people. Keep on doing your best work. More

by Ang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Lewis, Jared "The Champ" Bell, Mike Naegele
Nov 01, 2019 -

Del Toyota responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

October 30, 2019

Was in for routine oil change. Not very good experience. Had more work done than usual and bill is questionable. Do not know who service technicians were who i was in contact with. I need to find out abiut t More

by COWBOYZ76
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Nick Abbattista, Mike Naegele
Oct 30, 2019 -

Del Toyota responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Mike Naegele, Service Manager, m_naegele@delautogroup.com, 610-383-6200 ext 117

October 30, 2019

Excellent service! Pricing is good, quality workmanship, dependable, professional and courteous. I have purchased at least 10 Toyota’s, most from your dealership and I a More

by Domenic Carnuccio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Buery Assistant Mgr, Service Dept, Abbie Hamid
Oct 30, 2019 -

Del Toyota responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

October 30, 2019

Great service, great people Domenic, Pat, and the rest of the crew always take great care of me. They work around my schedule and always have my car done on time. This is importa More

by Steve Wolff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pat, Service Writer, and Domenic, Service Mgr
Oct 31, 2019 -

Del Toyota responded

Steve, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

October 30, 2019

Had to reset my car caleberation. Inside of my car got wet Jerry in the service department handled my car with great care and in a timely fashion . Took the time to explain the service that was needed. More

by RWB1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry
Oct 31, 2019 -

Del Toyota responded

Hello and thank you for your kind words! Jerry is a great asset and we are glad to hear he provided an excellent experience for you. We thank you again and we look forward to servicing you again in the future! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

October 27, 2019

Service for new tires I had my car inspection 6-7 weeks prior to this appointment . I was told I would need tires. I was only there for tires and waited 90 min before they More

by HUGHES58
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jack
Oct 28, 2019 -

Del Toyota responded

That is not the kind of experience we seek to provide, Hughes. Please call or email me when you can so we can address this together. Sincerely, Mike Naegele, Service Manager m_naegele@delautogroup.com 610-383-6200 ext 117

October 25, 2019

It was good until my battery died two days later I had work done but they also said they did a multi point check on several other area one bring the battery. Battery n corrosion on battery got a good More

by Audrey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
No idea
Oct 28, 2019 -

Del Toyota responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

October 23, 2019

Overall great experience everytime. I have been taking my vehicles there for many years. Some have been bought there and some have not. Awesome service dept thanks to Mark B. More

by COMBSEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark B.
Oct 24, 2019 -

Del Toyota responded

We strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Del Toyota's Service Department. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

October 22, 2019

Service review Pat in-service is great we've had a relationship for many years she knows I am particular about my cars and she treats me with personal service , I w More

by JCWEINMAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pat./ Todd
Oct 23, 2019 -

Del Toyota responded

Hello and thank you for the great feedback! We are so happy to hear that you have enjoyed your visit here at our dealership! Pat is a great asset and we're thankful to have her on our team. We appreciate your business! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

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