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Del Toyota - Service Center

Thorndale, PA

4.3
1,556 Reviews

1,556 Reviews of Del Toyota - Service Center

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November 08, 2019

Great people Friendly local dealership with employees that are pleasant and helpful! Nobody has ever tried to up-sell unnecessary parts and labor EVER! My neighbor More

by Gizmo
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared "The Champ" Bell
Nov 11, 2019 -

Del Toyota responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200!

November 07, 2019

Service appointment Courteous professional friendly place. State inspection and emission. Done in a timely manner. I would definitely go back. I would definitely bring my More

by MRSPIC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morry Jeffords
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Heinze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amr Rizk, Connor Christman, Jared "The Champ" Bell, Mike Naegele, Grady Oren
Nov 07, 2019 -

Del Toyota responded

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

November 07, 2019

Best place to take your car The staff is always so nice and friendly. The price is out of their control but it does not have to be that high but the service is great. More

by B123BARBARA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Heinze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pat in service
Nov 07, 2019 -

Del Toyota responded

Thank you for the feedback, Barbara! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

November 07, 2019

Ease of use I find leaving my car and picking up the next day is perfect for my schedule . I would like a full service center in the weekend since I am told that More

by DONN.B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Heinze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2019 -

Del Toyota responded

Thank you for taking the time to write this wonderful review of our service department, and providing us with your honest feedback. We are extremely pleased that our team was able to take care of you in an efficient and professional manner. Thank you for your loyalty to us here at Del Toyota and we look forward to your continued business Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200!

November 06, 2019

State inspection Service was promptly scheduled with a very short wait. Dell was very accommodating when I wanted to bring my second vehicle in earlier than the schedu More

by JASEXTON45
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Naegele
Nov 06, 2019 -

Del Toyota responded

Thank you so much for your review! Happy customers are our goal and our mission at Del Toyota, and it’s exciting to see that this service was delivered to you during your visit. Should there be anything else you need, please don’t hesitate to let us know. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

November 05, 2019

The best dealership in town This is the only place you should take your Toyota to for service. They are the best because they are knowledgeable and know what they’re doing. More

by FITZGERALD.MAUREEN1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Dyson
Nov 05, 2019 -

Del Toyota responded

We appreciate your input, Maureen. We're glad to hear that you are consistently impressed with the service we offer here at Del Toyota. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

November 05, 2019

Fantastic Pat was fantastic. I always go go to her and I always receive the best service. I'd recommend her and Del Toyota to anyone. More

by Chg7033
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pat
Nov 05, 2019 -

Del Toyota responded

Hello and thank you for your kind words! Pat is a great asset and we are glad to hear he provided an excellent experience for you. We thank you again and we look forward to servicing you again in the future! Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

November 05, 2019

Service/Sales feedback I was happy with Service Department. Jack Fitzpatrick was helpful and responsive. He explained all to me and answered all my questions. I bought addit More

by VIOLETTAMOORE1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack Fitzpatrick , Derek Thrailkill
Nov 06, 2019 -

Del Toyota responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

November 05, 2019

Very easy Serviced my car and all employees were nice and wanted to help and we’re there to answer all my questions I will definitely return the service was gr More

by DOMENIC_SAIA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Naegele
Nov 06, 2019 -

Del Toyota responded

Domenic, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

November 05, 2019

Rear Brakes Replacement Completed on time Price confirmed in advance of work Called me to inquire about additional work needed. Called to tell me work had completed and I More

by JBYRNE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry
Nov 06, 2019 -

Del Toyota responded

We strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Del Toyota's Service Department. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

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