Del Chevrolet

Worst experience ever! Had the worst possible experience with this dealer! I was helping friends from Germany who had bought a used car at this place 6 months ago. At the Had the worst possible experience with this dealer! I was helping friends from Germany who had bought a used car at this place 6 months ago. At the time of sale they were told the car was accident free, did not see or hear about a Carfax report (who in fact did not show a history of accidents) but then had to find out later from two other garages that the car had indeed been in an accident (which Del somehow missed in their own garage). They were told they would buy the car back in 6 months and that the depreciation value is usually around 10% - however, then they were offered very little and were told that they were doing them a favor, that they are there to make a profit and did not have to offer fair pricing. They knew my friends had to sell the car within the next few weeks and kept stalling them, telling them stories about how long the process takes to have a check signed. When questioned about their business practices they were right out rude - from the sales rep to the top management. So glad they were able to get great and friendly service that was transparent and fair at another car dealership (and a check that same day)! More

No service after the sale. Never again would I shop here, nor recommend this place. Bought a 18,000, 2011 Silverado two weeks ago. Before the sale was done, and during the proce Never again would I shop here, nor recommend this place. Bought a 18,000, 2011 Silverado two weeks ago. Before the sale was done, and during the process, it was all cordial. "Want some water? How about some pizza"? Looking at the truck while the paperwork was being processed, and noticed there was no spare tire under it. Advised the sales guy, Mark Degnan, and he said he would have one put on, while we waited. Asked to have a scratch on the cab touched up, he said no problem. Brought the truck home, and a day later, noticed the spare tire that they put on. It was an off road style tire, two sizes bigger than what's supposed to be on it, and the rust coated wheel looked like it's been sitting in a junkyard for 10 years. Sent an email, got no response. Called them, no return call. Called again, and was told by Mark that the truck was discounted, and he's just a sales guy. I then talked to John Del, who said the same thing about the discount. Sent another email with pictures. No response, no call back. Not my idea of service after the sale. And the scratch was never touched up either. More

See Audrey if you want a car Audrey at Del Chevy made our car buying experience so smooth and easy. She's great at problem solving, listening and really catering to your needs. Gr Audrey at Del Chevy made our car buying experience so smooth and easy. She's great at problem solving, listening and really catering to your needs. Great car and great experience! More

Great deal, great service! Friendly and helpful! My experience with Del Chevrolet was a pleasure. From Audry going the extra mile to help with financing to the Sales and Finance department, everythin My experience with Del Chevrolet was a pleasure. From Audry going the extra mile to help with financing to the Sales and Finance department, everything went smoothly and effortlessly. This dealership is quite a ways from where I live in NJ, but I will definitely go there for my next vehicle. As I said, it was a pure pleasure to deal with such a professional and friendly dealership. More

Good vibes Audrey was awesome and made it an easy process. Would recommend her to anybody. Was nice not to get a run around. She did all the work so when we came Audrey was awesome and made it an easy process. Would recommend her to anybody. Was nice not to get a run around. She did all the work so when we came in it was done just had to pic the car sign and was good to go. More

Best Service My wife and I have purchased two vehicles and had our vehicles serviced by Jack and his team over the last 8 years. They are the absolute best to wor My wife and I have purchased two vehicles and had our vehicles serviced by Jack and his team over the last 8 years. They are the absolute best to work with. Joe Holbrook, the service manager, is awesome. We have had an outstanding experience with him every time that we have brought our cars in. We won't ever go anywhere else to buy or service our cars. More

Awesome Experiance This is the second time I had the pleasure of working with John D. At Dell Chevy...I traveled over 3 hours each way from where I live because John mad This is the second time I had the pleasure of working with John D. At Dell Chevy...I traveled over 3 hours each way from where I live because John made the Experiance so exceptional!!! He went out of his way to ensure every question was answered, gave me LOTS of options and most importantly he kept me within the budget I gave him. There was NO high pressure sales pitch,just a sincere professional who was compassionate about taking care of me, getting me the best car for my needs!!! I would strongly recommend visiting John @ Dell when your looking to purchase your next vehicle! Thank you again for making it well worth my 6 hour trip. Ann M. (MATAMORAS,Pa) More

Feeling ripped off The manager was a snake. He wouldnt lower the price any but he said he would throw in an extended warranty for us and ended up it was 2000 extra on ou The manager was a snake. He wouldnt lower the price any but he said he would throw in an extended warranty for us and ended up it was 2000 extra on our final bill. When i told the finance guy he just shrugged his shoulders. When i said something to the car dealer he said it was just his job to talk us into buying the car. We went into the dealership the next day.to.drop off the title for my trade in and when hearing us ask about the extra 2000 on the paperwork the snakey manager overheard us and YELLED from across the room, thats not what he said! My husband and i both looked at each other like thats exacly what he said. So this could have been a 5 star review, but now i barely can give it 1 star. I will tell everyone to not go there to buy or have any repairs done. Del Chevrolet, bad business More