
Del Chevrolet
Paoli, PA
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Pleasant experience We were referred to Del by the Costco Auto Buyer Program because we were interested in leasing a new Equinox. They responded quickly to determine what We were referred to Del by the Costco Auto Buyer Program because we were interested in leasing a new Equinox. They responded quickly to determine what we were wanted in a vehicle and withon an hour had us connected to a salesman who spent quite a bit of time explaining the 2018 models and changes. A visit to the showroom was quickly scheduled with a model ready for us to drive which demonstrated all the option we wanted and more. Prior to the visit we even received a short personalized video welcoming us to the dealership and showing us the one we would trst drive Everyone at this very well organized dealership was pleasant, friendly and always helpful. Never did we feel a bit of the infamous pushiness which mars so many buying experiences . Once we chose the exact options we wanted our salesman worked hard to find us the exact color Equinox we wanted with almost identical options and arranged for it to be transferred from another dealership. Paperwork was completed almost painlessly and we were helped to set up our trial Onstar before we left as well as going over whatever questions we had. For this amount of smoothness and atmosphere management is doing something right. Great job by Del. Look forward to returning for my first oil change. More
Great Experience I have had mixed buying experiences in the past. I decided to start the purchase process at Del Chevrolet because I Love their Service Department. The I have had mixed buying experiences in the past. I decided to start the purchase process at Del Chevrolet because I Love their Service Department. The whole experience was great. Mark Hutchinson was friendly, professional, informative with great communication. He made the whole process a pleasure with no stress. When we buy our next car we will only be calling Mark and I certainly would send any of my friends and family to him as well. More
I have not had anything but exceptional service from del. Everyone there is so friendly and so quick to help you with whatever it is you need. They are experts, but yet are still gentlemen before salesman. Mo Everyone there is so friendly and so quick to help you with whatever it is you need. They are experts, but yet are still gentlemen before salesman. Most places it can feel a little uncomfortable when making such a decision but I've always felt completely comfortable and never pushed into making a decision I'm not ready to make or I'm not comfortable to make. They are kind, they are knowledgeable and they are professional. Mark Hutchinson is the most trustworthy salesman I've ever encountered and the team that stands with him is a respectable one. I would recommend this dealership to anyone looking to buy a new or used car and build a long-lasting relationship with a company. They've never "steered" me wrong. More
First lease I was concerned about leasing. Mark patiently answered all my questions. Mark made the lease process easy. I would recommend Del to my friends and I was concerned about leasing. Mark patiently answered all my questions. Mark made the lease process easy. I would recommend Del to my friends and family. More
Wonderful car buying experience I ordered a new 2018 Silverado thru Mark Hutchinson. He kept me informed every step of the way: when the truck was being assembled, when it was shippe I ordered a new 2018 Silverado thru Mark Hutchinson. He kept me informed every step of the way: when the truck was being assembled, when it was shipped, and when it came in. The whole process was hassle free. And the truck is terrific. I certainly would recommend Del Chevrolet to my friends. More
Completly satisified Purchased a new 2017 Cruze LS for my daughter. Received top notch customer service from our sales person Mark Hutchinson along with the whole Del Chev Purchased a new 2017 Cruze LS for my daughter. Received top notch customer service from our sales person Mark Hutchinson along with the whole Del Chevy team. I knew the type of car I wanted and the issue was only going to be if my daughter was going to like the car and if I was able to get a reasonable price for my trade in which was a 2011 Chevy Malibu, My daughter was pressed for time so, Mark allowed me to take the car home so she could do a test drive at home instead of having to come to the dealership. What I also liked about Mark is that I believe he knew what I wanted and that he never tried to over-sell the car. As for the trade in I briefly met and spoke with the used car manager, (John Del). He quickly gave me a fair price for the trade in. My daughter has only had the car for one day, so I cant give a review of the car at this time but I can say that the Sales process at DELfor our purchase was a A+. As a final note, not less then 24 hours after purchasing the car, sap droplets from a tree fell on the car. I attempted to clean with hot water , but I was unsuccessful, Service was closed and Mark was still available. He had me drive the car back to DEL at 7:30 p.m. and the Detail Department (Pai King) removed all of the sap. Very grateful. More
Easy from start to finish Repeat buyer - clean friendly dealer that is easy to deal with and quick and efficient. Form the moment I walked in the door to out the door with a Repeat buyer - clean friendly dealer that is easy to deal with and quick and efficient. Form the moment I walked in the door to out the door with a new purchase there was no pressure - just totally friendly employees. More
No means no From the first step over the threshold, I did not feel as if anyone was interested in me being there and it continued through the session with the sal From the first step over the threshold, I did not feel as if anyone was interested in me being there and it continued through the session with the sales person. Multiple times, I said I was looking and I had no intention of buying that day. Yes - I repeated that to many people and yet, I was still escorted to the owners office before I left to see what it would take to get me to buy a car on the spot. I felt this was disrespectful of the multiple times, to multiple people, that I said I would not be buying right away. Sometimes no means no and it should be respected. More
Customer focused Del Chevrolet was very customer-oriented, respected my time, and provided a no-nonsense approach to buying a car. All of my questions, even after the Del Chevrolet was very customer-oriented, respected my time, and provided a no-nonsense approach to buying a car. All of my questions, even after the purchase, were answered quickly. More

Very friendly and helpful sales staff. We had a wonderful experience at Del Chevy. Even though it was busy Mark H. Made sure we were taken care of and had all our questions answered. Everyo We had a wonderful experience at Del Chevy. Even though it was busy Mark H. Made sure we were taken care of and had all our questions answered. Everyone who helped us was friendly and I would recommend this dealership to everyone. There selection of cars was perfect and they had just what we wanted. More