Deery Brothers Chrysler Dodge Jeep Ram of Waukee - Service Center

Great Service While traveling through and staying for two nights West Des Moines, the engine light came on in our Dodge truck when we were going out that night for While traveling through and staying for two nights West Des Moines, the engine light came on in our Dodge truck when we were going out that night for dinner. Early the next morning I called a Dodge dealer who was close in to West Des Moines and explained our situation and that we traveling and needed help. He explained he was booked out for a week in service and might be able to look at our truck . . . maybe, maybe???? I hung up on him and called Deery Adel Chrysler Dodge Jeep Ram and talked to their service person, a friendly and helpful young woman, who scheduled me in for an 11:00 appointment, explaining any costs I might be charged. I went out to Adel for my appointmen, and, within an hour, the problem was solved and taken care of with a reasonable service cost and I was on my way. There is a lot to be said about small town service. These folks were great. I live in Colorado, but if I lived near this dealership, they would definately have my business. Great place, friendly people, and great service. Thank you. More

Great service Very service oriented staff and very good service on Durango. Thank-you to all. Service perform as requested. Appreciate Chris White work in setting t Very service oriented staff and very good service on Durango. Thank-you to all. Service perform as requested. Appreciate Chris White work in setting this up. More

Better than Stew Very easy to schedule and so much quicker than Stew's!! Left off a star as they need to wash the car before delivery to the customer. Very easy to schedule and so much quicker than Stew's!! Left off a star as they need to wash the car before delivery to the customer. More

My Ram recall My appointment was scheduled at my convenience and handled on a timely basis. All the recalls were taken care of and I was given information the fuel My appointment was scheduled at my convenience and handled on a timely basis. All the recalls were taken care of and I was given information the fuel tank extended warranty. More

Awesome service They got me in quickly and and took care of my Jeep got a new key cut and programmed. I appreciate the speed during my busy day. They got me in quickly and and took care of my Jeep got a new key cut and programmed. I appreciate the speed during my busy day. More

General Manager Tom Just to let you know. I was lied to by the service department multiple times and the got kick out of the dealership by Tom because he stated I was pic Just to let you know. I was lied to by the service department multiple times and the got kick out of the dealership by Tom because he stated I was picking a fight. Not true. I just wanted answers. But Tom informed me that he does not answer to anyone. Then he stated I answer to Jesus Christ. Suggest buying somewhere where they treat with respect. More

Great customer service all around. Very friendly. Very efficient. Answered all my questions. Very helpfull. Will be back to get my jeep serviced in the future all around. Very friendly. Very efficient. Answered all my questions. Very helpfull. Will be back to get my jeep serviced in the future More

Great mechanics- horrible management The mechanics do an awesome job. They take care of the vehicle and keep everything up to date. I can't say enough about them. The problem is, de The mechanics do an awesome job. They take care of the vehicle and keep everything up to date. I can't say enough about them. The problem is, deery has fired all the previous management that you could trust and hired corporate management that is not trust worthy! The new management will do what's best for the company rather it hurts the customer it not. Oil changes are now 78.00 and they don't tell you that until after the work is done. I will never do business with this company again! More

Horrible service department I bought a Jeep from Adel Chrysler. I Had been happy with the entire staff. Then Derry bought they dealership. The service department, has NEVER b I bought a Jeep from Adel Chrysler. I Had been happy with the entire staff. Then Derry bought they dealership. The service department, has NEVER been the same. The service department is always trying to sell my wife things that aren’t necessary. The Jeep has been in twice, for the same problem. Fuel pressure issues. Scott, told me it was a charcoal filer. $ 360 i argues it wasn’t. Scott assured me it was. They said it was ready. My wife paid for it and tried to start it. It didn’t start. They had it for 6 more days. Scott said it’s ready. We paid $360 It left my wife standers again. Same problem. Now, Scott said it was no power to the fuel pump. I KNOW for a FACT. the fuel pump had power to it. I heard the pump. He said $930 for fuel pump replacement. I wish Adel family still owned the business. Looking for another dealership to work with. More