Deel Volkswagen

On time. Everything was addressed. My rep was friendly and helpful. The lady who took my car was also very thorough. Everything was addressed. My rep was friendly and helpful. The lady who took my car was also very thorough. More

Another exceptional Deel VW appointment thx to service manager Kristi Moore - in and out in 1 hour. manager Kristi Moore - in and out in 1 hour. More

Jose from service went way and beyond. I was a recomendation from the GM Jay. I was a recomendation from the GM Jay. More

My car brought in May 2025. I Martin county. Here at Coral Gables I have to pay around $40 por rotation. No car wash. The lady, first attendant was great! Very friendly and info I Martin county. Here at Coral Gables I have to pay around $40 por rotation. No car wash. The lady, first attendant was great! Very friendly and informative More

Francys and the entire Deel Team provided excellent customer service and knowledge which made for an enjoyable experience customer service and knowledge which made for an enjoyable experience More

Good response to customer concerns and prompt service - management definitely responsive and willing to interact and solve issues management definitely responsive and willing to interact and solve issues More

Kristi invite service department was excellent! The entire experience was A+ and would definitely consider leasing another Volkswagen with Deel just based on the service experience! The entire experience was A+ and would definitely consider leasing another Volkswagen with Deel just based on the service experience! More

I will be driving out of my way to avoid this location when I need service work done on my Volkswagen. These guys have absolutely zero understanding of what customer service is. They don’t understand how when I need service work done on my Volkswagen. These guys have absolutely zero understanding of what customer service is. They don’t understand how to provide quality communication over the phone whether it’s a phone call or text. They don’t know how to greet a customer. They also don’t know how to give a final price of what the service cost. They overcharge you and that’s expected of a natural dealership, but they don’t give you any sense of security that they care about you. It’s very clear that the manager there is not training the team to be customer oriented at all. I absolutely would recommend everybody to not go to this particular dealership for service. Absolutely letdown . More

Excellent work as usual, car delivered on time and well, received recommendations from Jose for better maintenance received recommendations from Jose for better maintenance More

Excelent personal assistant. Great facilities. The transportation availability is part of good service. The staff as a whole very attentive Great facilities. The transportation availability is part of good service. The staff as a whole very attentive More