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Deel Volkswagen

Miami, FL

4.8
259 Reviews

3673 Bird Rd

Miami, FL

33146

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259 Reviews of Deel Volkswagen

January 10, 2023

very professional, quick service and courteous attention. my service rep assisted me with changing out the batteries for my key fobs on the spot. comfortable waiting area with WiFi and refreshments. Over More

by avecchio57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Luicito
Jan 11, 2023 -

Deel Volkswagen responded

Thank you for visiting Deel Volkswagen! Our team appreciates your kind feedback and looks forward to serving you again in the future!

January 06, 2023

Visit for a recall was fast and easy. Will get my car service with them again. More

by conchita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Luicito
Jan 09, 2023 -

Deel Volkswagen responded

We're glad we could handle this recall quickly for you, Conchita! Thank you for trusting Deel Volkswagen with your vehicle! We'll see you at your next appointment!

Jan 11, 2023 -

conchita responded

Thank you for your help.

December 18, 2022

Ray was my helper- very polite / took care of several issues - customer lounge nice with a coffee machine More

by peggyharum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray (not sure of last name), Jose Luicito
Dec 20, 2022 -

Deel Volkswagen responded

Thank you for the kind review! We're happy to hear Ray took great care of you during your visit and we hope you'll be visiting our Deel Volkswagen team again in the future. Take care!

December 16, 2022

Every time I used this dealer I am never satisfied with the service. I don’t feel they provide me with all information necessary to service my car. They present you with options but don’t explained or sugg More

by Reviewer 9
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jose Luicito
Jan 03, 2023 -

Deel Volkswagen responded

Thank you for taking the time to leave us a review. I'm sorry to hear you're not satisfied with the service provided by our team and will make sure this feedback is taken into consideration as we work to continually improve the experiences our customers have with us. If you have any additional questions or concerns, please feel free to contact me directly. Thanks again, John Bu-Nassar - Service Manager - 305.448.3335

December 06, 2022

Rude attendant . Did not make appt easy at all for me. Will not be using this service center in the future. More

by Iamthegoldstandard
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Abel
Jan 03, 2023 -

Deel Volkswagen responded

Thanks for providing us with this feedback. If you have any additional questions or concerns please feel free to contact us directly so we can assist. John Bu-Nassar - Service Manager - 305.448.3335

December 02, 2022

I got to the dealer without an appointment. Explain what was wrong with my car and it was taken for repairs in less than 15 min. Received the diagnose the same day during the afternoon. When I More

by Framuccio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abel, Jose Luicito
Dec 05, 2022 -

Deel Volkswagen responded

Thank you for the kind review! We're so glad we could assist you and hope you won't hesitate to reach out if our Deel Volkswagen team can be of service again in the future!

November 29, 2022

Robert Frank my service advisor was Great as usual, very professional and courteous. great Experience More

by GDavidM01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Frank, Jose Luicito
Nov 30, 2022 -

Deel Volkswagen responded

Thank you for trusting Deel Volkswagen with your service needs! Robert & the team look forward to seeing you next time!

November 21, 2022

Great VW dealer. Very attentive to every request. Highly recommend if you’re looking for a great place to buy a car. More

by Daschuldt
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Edwardo
Nov 22, 2022 -

Deel Volkswagen responded

Thank you for recommending Deel Volkswagen! We appreciate you taking the time to leave us this awesome review and look forward to seeing you again!

November 21, 2022

Abel was very calm and pleasant on a busy Monday morning. He informed me of my options and was transparent about the pricing and how long the dealership would need my car. The shuttle took me directly to More

by Lo
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abel
Nov 22, 2022 -

Deel Volkswagen responded

Thank you for choosing Deel Volkswagen, Lo! We're so happy that Abel was helpful during your recent service visit! We appreciate you as a customer and look forward to seeing you next time!

November 17, 2022

Andrei gives great customer service etc and the finance office is great also very nice dealership More

by johnpiero77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Luicito
Nov 17, 2022 -

Deel Volkswagen responded

Thank you for taking the time to share these kind comments! Andrei & the team appreciate your business and look forward to your next visit here at Deel Volkswagen!

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