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Deel Volkswagen

Miami, FL

4.8
259 Reviews
Call Dealership (305) 448-3335

3673 Bird Rd

Miami, FL

33146

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259 Reviews of Deel Volkswagen

July 23, 2023

Customer since 1989, never disappointed. Robert Frank has been my service agent all the time. I'll be sorry to see him retire. More

by emyfdz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Frank
Report | Print
Jul 25, 2023 -

Deel Volkswagen responded

Thank you for being a loyal customer of Deel Volkswagen since 1989! We appreciate your kind words and are grateful to have had Robert as your service agent. While we understand that his retirement will be bittersweet, rest assured that our team is committed to providing the same excellent service moving forward. Safe travels!

July 21, 2023

My experience was as it has been for over 25 years: reliable, professional, efficient, pleasant. Robert Frank always does an outstanding job of caring for his customers: explaining, contacting insuranc More

by tishnjerry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Frank, service representative
Report | Print
Jul 24, 2023 -

Deel Volkswagen responded

Tish, thank you so much for your kind words and loyalty over the past 25 years! We're glad to hear that Robert Frank continues to provide outstanding service. We appreciate your trust in us and look forward to serving you for many more years to come at Deel Volkswagen!

Jul 24, 2023 -

tishnjerry responded

It’s wonderful to have confidence in your dealer and service representative and know they are protecting you!

July 17, 2023

Jose was very friendly and helpful. The building itself is not the greatest but I heard in 3 or 4 months they will be moving to a brand new building right across the street. More

by JEZE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Luicito
Report | Print
Jul 18, 2023 -

Deel Volkswagen responded

Thank you for the positive review! We're glad to hear that Jose provided friendly and helpful service. We appreciate your support, and we're excited about our upcoming move to a new building. Have a great day!

July 14, 2023

Excellent service overall, friendly and professional. Booked the service online in a very easy way. Highly recommended. More

by fjgt2611
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Frank
Report | Print
Jul 14, 2023 -

Deel Volkswagen responded

Thank you for the great review! We're glad to hear that you had an excellent service experience with our team at Deel Volkswagen. Your recommendation means a lot to us. Safe travels!

July 06, 2023

Robert Frank is an excellent service advisor. He has helped me for many years with my 2029 Passat, More

by bhooverthomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Frank
Report | Print
Jul 07, 2023 -

Deel Volkswagen responded

Thank you for your kind words and continued support! We appreciate you trusting Robert & the Deel Volkswagen team with the care of your Passat and look forward to seeing you at your next visit. Take care and thanks again!

July 01, 2023

Fantastic team and process! I dropped off the vehicle as scheduled and it was ready right on time. Communication during the process was excellent, multiple calls to let me know More

by RV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Luicito
Report | Print
Jul 03, 2023 -

Deel Volkswagen responded

Thank you for the great review! We're glad to hear that our team at Deel Volkswagen provided excellent service and kept you informed throughout the experience. We appreciate your business and hope to see you again in the future!

June 29, 2023

My last 3 cars were from Deel. Always received great service at Deel and from Robert Frank in service. More

by YBonilla
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jose Luicito
Report | Print
Jun 29, 2023 -

Deel Volkswagen responded

Thank you for your continued support and kind words about our service at Deel Volkswagen. We appreciate having you as a loyal customer, and we'll be sure to pass along your compliments to Robert. Have a fantastic day!

June 22, 2023

A very good dealership. I am starting my 7th year with them with no hesitation. More

by jourdan.charles
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jose Luicito
Report | Print
Jun 23, 2023 -

Deel Volkswagen responded

Jourdan, We're happy to hear you've been happy being part of the Deel Volkswagen family for the last seven years! We look forward to many more happy experiences together and look forward to seeing you again! Thank you!

June 16, 2023

Abel is trustworthy , efficient, detailed oriented and a great professional. Great experience thanks to him More

by Inigo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abel, Jose Luicito
Report | Print
Jun 19, 2023 -

Deel Volkswagen responded

We're so glad to hear that Abel provided you with such a positive experience here at Deel Volkswagen! Thank you for taking the time to share your feedback. We'll be sure to pass along your kind words. Have a great day and please don't hesitate to reach out if we can be of service again in the future!

June 03, 2023

I recently brought my car to Deel for a service repair for the first time. Abel was the person who took care of my car and he provided an exceptional service. Thank you More

by susana_sequera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abel
Report | Print
Jun 07, 2023 -

Deel Volkswagen responded

We appreciate you sharing your positive experience with Abel & the team here at Deel Volkswagen! Thank you for trusting us with your vehicle and please don't hesitate to reach out if we can be of service again in the future!

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