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Dean Team Volvo Cars of St. Louis - Service Center

St. Louis, MO

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96 Reviews

96 Reviews of Dean Team Volvo Cars of St. Louis - Service Center

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June 26, 2021

Jeff and the Team are Very Polite, Thorough and Attentive. I really appreciate their Efficiency and Courtesy. Sincerely Hellen Xmith More

by Hellen J Smith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Homer
Jun 29, 2021 -

Dean Team Volvo Cars of St. Louis responded

Hi Hellen! Thank you for your business and your great review. We're so glad to hear our team was able to provide you with a positive service experience. Please let us know if there's anything else we can do for you!

June 25, 2021

The service was performed expeditiously. My appointment was at 11:00 am and my car was completed at 4:30pm. I was treated with respect and everything was handled professionally. Thanks for taking good ca More

by Margaret
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alen Prohic
Jun 29, 2021 -

Dean Team Volvo Cars of St. Louis responded

Hi Margaret! Thank you for your business and your great review. We're so glad to hear our team was able to provide you with a positive service experience. Please let us know if there's anything else we can do for you!

June 25, 2021

The process was quick and easy and I was kept well informed of progress throughout my visit More

by Bubbadog
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alen Prohic
Jun 29, 2021 -

Dean Team Volvo Cars of St. Louis responded

Hi there! Thank you for your business and your great review. We're so glad to hear our team was able to provide you with a positive service experience. Please let us know if there's anything else we can do for you!

June 24, 2021

Accommodating, good communication with me, and car was ready when promised. I trust service here. More

by Phyllis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Homer
Jun 29, 2021 -

Dean Team Volvo Cars of St. Louis responded

Hi Phyllis! Thank you for your business and your great review. We're so glad to hear our team was able to provide you with a positive service experience. Please let us know if there's anything else we can do for you!

June 24, 2021

Very friendly, professional and efficient service. Done in good time as well. More

by jmbart_2000
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Grills
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren Caruso
Jun 29, 2021 -

Dean Team Volvo Cars of St. Louis responded

Hi there! Thank you for your business and your great review. We're so glad to hear our team was able to provide you with a positive service experience. Please let us know if there's anything else we can do for you!

June 21, 2021

Superior service. The entire service area is immaculate, and the waiting area is comfortable and well stocked. This was a simple checkup visit, but on other more complex visits, I liked the way I was kept i More

by Ben
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Grills
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2021 -

Dean Team Volvo Cars of St. Louis responded

Hi there! Thank you for your business and your great review. We're so glad to hear our Service Department was able to provide you with such a positive experience. Please let us know if there's anything else you need.

June 19, 2021

I really appreciated having the loaner car because it took so long to get the required parts for my car. Just needed to hear from someone more than once. I think they were very busy… More

by marijaallen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alen Prohic
Jun 22, 2021 -

Dean Team Volvo Cars of St. Louis responded

Hi there! Thank you for your business and your great review. We're so glad to hear our Service Department was able to provide you with such a positive experience. Please let us know if there's anything else you need.

June 17, 2021

Allen was very friendly. Took care of all questions. Got me a loaner for the day. Satisfied. Tires and windshield were installed and they look great. More

by nryan80457
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Alen Prohic, Grant Winnett, Ray Richards
Jun 22, 2021 -

Dean Team Volvo Cars of St. Louis responded

Hi there! Thank you for your business and your great review. We're so glad to hear our Service Department was able to provide you with such a positive experience. Please let us know if there's anything else you need.

June 17, 2021

I'm pretty disappointed with my first visit to Volvo of St Louis. I got an alignment and it is no better than it was before. It still pulls to the right. Instead of the steering wheel being off center to t More

by peachgrass
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff Homer
Jun 23, 2021 -

Dean Team Volvo Cars of St. Louis responded

I am very sorry you are still having alignment issues and would like the chance to make it right for you. Have you called in to make another appointment for us to get this taken care of for you yet? When it comes to the car wash we wash every car that we can when we finish the service on them.

June 15, 2021

Great service and a beautiful facility. I appreciated the care the took with my vehicle. I would definitely consider service in the future. Thank you Alen! More

by jared.jones11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alen Prohic
Jun 22, 2021 -

Dean Team Volvo Cars of St. Louis responded

Hi Jared! Thank you for your business and your great review. We're so glad to hear our Service Department was able to provide you with such a positive experience. Please let us know if there's anything else you need.

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