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Dean Team Volvo Cars of St. Louis - Service Center

St. Louis, MO

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96 Reviews

96 Reviews of Dean Team Volvo Cars of St. Louis - Service Center

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July 15, 2021

Everything went smoothly. Very professional. Scheduling was much more convenient as compared to “that other Volvo place”. Nice clean facility, good traffic flow that is not confusing. More

by DougTheVolvoGuy
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Doug Grills
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2021 -

Dean Team Volvo Cars of St. Louis responded

Hi Doug! Thank you for your business and your great review. We're so glad to hear Doug was able to provide you with a positive experience. Pease let us know if there's anything else we can do for you!

July 14, 2021

The superb service I received was fast and efficient. I was in and out in 20 minutes as they knew exactly what my vehicle needed. Everyone in the shop is friendly and the service personnel cater to the cus More

by AmmClark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Grills
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2021 -

Dean Team Volvo Cars of St. Louis responded

Hi there! Thank you for your business and your great review. We're so glad to hear our Service Department was able to provide you with a positive experience. Please let us know if there's anything else we can do for you!

July 11, 2021

Always good service that is done in a timely manner. Employees are friendly and welcoming. Facilities are clean and comfortable. I have not had a bad experience. More

by Ronandcindymaurer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Grills
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2021 -

Dean Team Volvo Cars of St. Louis responded

Hi Ron and Cindy! Thank you for your business and your great review. We're so glad to hear our team was able to provide you with a positive service experience. Please let us know if there's anything else we can do for you!

July 09, 2021

Service time was good! My vehicle was cleaned after service and ready to go when I arrived. I had the opportunity to use a loaner vehicle, which is showing great customer service , while my vehicle was More

by Alana
Recommend Dealer
Yes
Employees Worked With
Doug Grills
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2021 -

Dean Team Volvo Cars of St. Louis responded

Hi Alana! Thank you for your business and your great review. We're so glad to hear our team was able to provide you with a positive service experience. Please let us know if there's anything else we can do for you!

July 02, 2021

Doug was friendly and helpful. I really appreciate the advice but not being “unsold”. I feel like I get good, honest service. More

by anne.l.america
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Grills
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2021 -

Dean Team Volvo Cars of St. Louis responded

Hi Anne! Thank you for your business and your great review. We're so glad to hear our team was able to provide you with a positive service experience. Please let us know if there's anything else we can do for you!

July 01, 2021

Dean Team Volvo always provides professional, courteous service, with prompt updates on progress which I always appreciate. More

by Barry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Homer
Jul 13, 2021 -

Dean Team Volvo Cars of St. Louis responded

Hi Barry! Thank you for your business and your great review. We're so glad to hear our team was able to provide you with a positive service experience. Please let us know if there's anything else we can do for you!

June 30, 2021

I always like working with Jeff; he’s efficient, personable, and he was even patient and helpful when I came in with my new car not knowing how to work something (it was obvious). My XC40 was finis More

by Diana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Homer
Jul 13, 2021 -

Dean Team Volvo Cars of St. Louis responded

Hi Diana! Thank you for your business and your great review. We're so glad to hear our team was able to provide you with a positive service experience. Please let us know if there's anything else we can do for you!

June 29, 2021

The service was amazing and my car was ready sooner than what I was originally told. Awesome job. I will definitely be back for any future service needs!!! More

by Jennifer L.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Grills
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2021 -

Dean Team Volvo Cars of St. Louis responded

Hi Jennifer! Thank you for your business and your great review. We're so glad to hear our team was able to provide you with a positive service experience. Please let us know if there's anything else we can do for you!

June 29, 2021

Done on time with very friendly service advisor. Like the new waiting area! More

by jander7777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Grills
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2021 -

Dean Team Volvo Cars of St. Louis responded

Hi there! Thank you for your business and your great review. We're so glad to hear our team was able to provide you with a positive service experience. Please let us know if there's anything else we can do for you!

June 28, 2021

Service has always been strong. Jeff and the team are thorough. Highly recommend. More

by brass_monkey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Homer
Jun 29, 2021 -

Dean Team Volvo Cars of St. Louis responded

Hi there! Thank you for your business and your great review. We're so glad to hear our team was able to provide you with a positive service experience. Please let us know if there's anything else we can do for you!

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