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Dean Team Volvo Cars of St. Louis - Service Center
St. Louis, MO
96 Reviews
96 Reviews of Dean Team Volvo Cars of St. Louis - Service Center
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September 12, 2021
Great customer service! Everyone is very friendly and the work was completed very quickly. I truly love my XC90 and I highly recommend this dealership! work was completed very quickly. I truly love my XC90 and I highly recommend this dealership! More
by Noelle
Employees Worked With
Alen Prohic
September 09, 2021
Prompt, thorough and courteous service. What more could one want. Thanks. Now I have to needlessly add more words so as to hit your 25 word minimum. one want. Thanks. Now I have to needlessly add more words so as to hit your 25 word minimum. More
by gmdewulf
Employees Worked With
Alen Prohic, Lauren Caruso
September 07, 2021
I paid and forgot to give my coupon. I called in 30 minutes later and asked if I could apply the 15% off coupon and they said they couldn’t, which was disappointing and not great from a customer servic minutes later and asked if I could apply the 15% off coupon and they said they couldn’t, which was disappointing and not great from a customer service aspect. More
by Volvo Customer
Employees Worked With
Alen Prohic
August 25, 2021
Rapid and friendly service. Excellent follow up. Seems to really mean what they actually say. really mean what they actually say. More
by pauldarr54
August 20, 2021
Doug waited on me in the service department inquired if there was anything else that needs to be done while I was there. Directed me to the waiting room offered me a beverage. Satisfied with my service there was anything else that needs to be done while I was there. Directed me to the waiting room offered me a beverage. Satisfied with my service More
by Ljgjr
Employees Worked With
August 19, 2021
Very efficient and organized operation. Friendly staff and always helpful. and always helpful. More
by jrashet
August 18, 2021
Alen, my service manager took care of my aging Volvo with 225,000 miles on it. No pressure to do more maintenance than was needed. He explained what was done after the repairs were made. The lady who took my 225,000 miles on it. No pressure to do more maintenance than was needed. He explained what was done after the repairs were made. The lady who took my payment was very friendly and courteous. The man who delivered the car to me when I went to pick up was also very helpful. The loaner car, a new XC60 was a dream car to drive. All in all, five star service! More
by dekamal
Employees Worked With
All the people who repaired, Alen Prohic, Lauren Caruso
August 17, 2021
The service check-in area, waiting area and bathroom were clean. Every one was courteous and professional. Quality of service was very good. clean. Every one was courteous and professional. Quality of service was very good. More
by Joyce.hilton
Employees Worked With
August 16, 2021
Service started on time and the mechanic kept me informed on all work as it was in progress. Pricing could be lower but work was excellent on all work as it was in progress. Pricing could be lower but work was excellent More
by lonnieonyxzl
August 13, 2021
Have been with DTVCSTL since 1997, and their service personnel and service advisors are terrific! When I bring the car in for service, they only do the work that is needed, but will let me know if ther personnel and service advisors are terrific! When I bring the car in for service, they only do the work that is needed, but will let me know if there is something that we should keep an eye on. I keep my Volvos for a long time (last one was 19 years, this one is 12 years so far. The service dept keeps my car in tip top shape. Doug did a great job keeping me informed of the progress, and letting me know as soon as my car was completed. More
by n
Employees Worked With
