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Dean Team Volvo Cars of St. Louis - Service Center

St. Louis, MO

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rated
96 Reviews
Call Service Center (314) 644-9501

96 Reviews of Dean Team Volvo Cars of St. Louis - Service Center

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August 07, 2024

Doug Grills did a fantastic job on helping me with my car. He was polite and professional. I give him a 5 Stars. More

by ashleyacallahan24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Grills
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 07, 2024 -

Dean Team Volvo Cars of St. Louis responded

Outstanding, Ashley. We are delighted to hear that Doug provided you with a professional, polite and fantastic service experience. Thank you for your business, support and your kind review!! We look forward to assisting you with any future needs!!

March 19, 2024

That made me feel like a rock star! That fill my take keefloor till i was abel to pick it up..they put a new battery in it and made touch ul paint allways coutiosps it safe on the showr More

by Lindabohnert44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pat Pyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Thoman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian McClain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Volvo, Bob Chitwood, Shelby Diepenbrock, Kim Billups, Troy Kayser, Shawn Sanders
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Mar 20, 2024 -

Dean Team Volvo Cars of St. Louis responded

We're delighted to know you felt like a rock star with us at Volvo Cars St. Louis! Ensuring your vehicle was in top shape and ready for pick up is our priority. Thanks for the kind words, we appreciate it!

September 25, 2023

Excellent service department. They are very customer friendly. The service reps have a lot of experience and stayed in contact with me while my care was being serviced. Doug was g More

by cornerstonefp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Grills
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 25, 2023 -

Dean Team Volvo Cars of St. Louis responded

We're glad to know you had an excellent experience with our service department here at Volvo Cars St. Louis! It's great that Doug and the team kept in touch throughout your car servicing process. Thanks for sharing this positive feedback!

October 20, 2022

Ray was great to work with. Good communicator, answered questions and was thorough. Porter running cars was also polite. Clean well kept facility. More

by Dale
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Garcia
Report | Print
Oct 20, 2022 -

Dean Team Volvo Cars of St. Louis responded

Thank you, Dale, for your kind review and your support. We always strive to accommodate all of our customers' needs, and we always strive to give all of our customers the above and beyond experience. We are very proud to hear that Ray and our Team provided you with an exceptional experience. We greatly appreciate your business, and we look forward to seeing you next time. Thank you!!

October 14, 2022

I am on my 3rd Volvo from here! The service department is fantastic & they make everything easy! More

by kristi.vanluven
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Garcia
Report | Print
Oct 20, 2022 -

Dean Team Volvo Cars of St. Louis responded

Outstanding!! Thank you for your kind review and your support. We always strive to accommodate all of our customers' needs, and we always strive to give all of our customers the above and beyond experience. We are very proud to hear that our Team provided you with an exceptional experience. We greatly appreciate your business, and we look forward to seeing you next time. Thank you!!

September 16, 2022

Doug is so kind and helpful. I know nothing about cars or their upkeep, so I leave it to Doug to explain all of my cars issues to me. He does so in a way I understand, and breaks More

by Lindsaymareehager
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Grills
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 17, 2022 -

Dean Team Volvo Cars of St. Louis responded

Absolutely outstanding!! Thank you for your outstanding review and your support. We always strive to accommodate all of our customers' needs, and we always strive to give all of our customers the above and beyond experience. We are very proud to hear that Doug and our Team provided you with an exceptional experience. We greatly appreciate your business, and we look forward to seeing you next time. Thank you!!

September 16, 2022

Doug is wonderful! Keeps me up to date on car status and delivers as promised! More

by Maureen.meara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Grills
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 16, 2022 -

Dean Team Volvo Cars of St. Louis responded

Absolutely outstanding!! Thank you for your kind review and your support. We always strive to accommodate all of our customers' needs, and we always strive to give all of our customers the above and beyond experience. We are very proud to hear that Doug and our Team provided you with an exceptional experience. We greatly appreciate your business, and we look forward to seeing you next time. Thank you!!

September 09, 2022

Ray Garcia was Very Polite and Knowledgeable! !! It was a Pleasure doing Business with him. Will Definitely always take my Volvo here for maintenance and any issues that may arise. More

by brownricepatti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Grills
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Connor Bemis, Ray Garcia
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Sep 12, 2022 -

Dean Team Volvo Cars of St. Louis responded

Absolutely outstanding!! Thank you, Patti, for your review and your support. We always strive to accommodate all of our customers' needs, and we always strive to give all of our customers the above and beyond experience. We are very proud to hear that Ray and our Team provided you with an exceptional experience. We greatly appreciate your business, and we look forward to seeing you next time. Thank you!!

August 31, 2022

Connor was attentive, accommodating, and knowledgeable. The Dean Team coordinated well on what was required and made for an exceptional experience. More

by OneNp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Connor Bemis
Report | Print
Aug 31, 2022 -

Dean Team Volvo Cars of St. Louis responded

Absolutely outstanding!! Thank you for your review and your support. We always strive to accommodate all of our customers' needs, and we always strive to give all of our customers the above and beyond experience. We are very proud to hear that Connor and our Team provided you with an exceptional experience. We greatly appreciate your business, and we look forward to seeing you next time. Thank you!!

August 25, 2022

Doug is always great at the counter. Friendly face, knowledgeable, and courteous to me every time More

by eharrelson23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Grills
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Connor Bemis, Ray Garcia
Report | Print
Aug 26, 2022 -

Dean Team Volvo Cars of St. Louis responded

Absolutely outstanding!! Thank you for your review and your support. We always strive to accommodate all of our customers' needs, and we always strive to give all of our customers the above and beyond experience. We are very proud to hear that Doug and our Team provided you with a positive experience. We greatly appreciate your business, and we look forward to seeing you next time. Thank you!!

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