Dean Team Volvo Cars of St. Louis

Just save some respect for yourself...I recently Just save some respect for yourself... I recently purchased a preowned vehicle (only 35k miles) and traded mine in. Everyone knows trading in vehicle Just save some respect for yourself... I recently purchased a preowned vehicle (only 35k miles) and traded mine in. Everyone knows trading in vehicles you get less than what it’s worth (gave me 18k and sold 2 weeks later for 26k) but in my case, I was getting a better vehicle for my daily use or so I believed, so I was willing to look past it. However, I got the car… 3 days after owning it the battery went junk, had to jump the battery 3 times, and had to get it replaced. (dealership says “oh those things happen sometimes being electrical”). I soon put the car on a lift and realized it was louder than normal because the car had the muffler cut out, so I had bought an aftermarket exhaust to put on it. I asked the dealer about this (just trying to know what other modifications had been done) and Mark instantly called me a liar and I was making it up, because “they wouldn’t ever sell a car without a muffler” and I didn’t take a photo of it on the car and had taken the photo once removed. (oh was I pissed). The head mechanic steps in and said he remembered the car and it was straight piped but in Missouri that’s allowed as long as it’s all the way back as a tailpipe. (I accepted that because I don’t know the laws for the state) Mark never once said an apology and let his ego act like he was better than me. A week after this I noticed I was having an oil leak. Took it back to the dealer and they said it was leaking from the valve cover. (the head mechanic called me, and said that if it was his car he would take it to a different dealer because since they are a Volvo dealer, they don’t know much about other motors) So I take it to a Honda dealership, they said there was no leak it just looked like it was a sloppy oil change and they poured oil down the backside of the engine and it just continued to drip. (absolutely pathetic service from their department.) Now I’m just trying to sell the thing as I continue to have a handful problems with the car and have spent 2k into it. All this place cares about is getting your money and running, Service and Respect for the customer is tossed out the window once you sign. We all learn from our mistakes, hopefully others can learn from mine. More

Excellent customer service! Sean was very professional, patient, courteous, and accomodating. Great buying experience! I will recommend to my friends and family for future purchases. patient, courteous, and accomodating. Great buying experience! I will recommend to my friends and family for future purchases. More

Pinky is an Angel .... and I’m in heaven. From the time it went online to in my driveway ... 800 miles away. 3 days.... team dean is the best!! Thank you Sean it went online to in my driveway ... 800 miles away. 3 days.... team dean is the best!! Thank you Sean More

The whole car buying process was quick and painless. Jen was an absolute dream to work with, and I’d recommend everyone visit with her to get the absolute best deal possible. was an absolute dream to work with, and I’d recommend everyone visit with her to get the absolute best deal possible. More

Fantastic service. Fred helped me every step of the way. Being out of state Fred made this whole process go very smoothly with hardly a bump in the road. Being out of state Fred made this whole process go very smoothly with hardly a bump in the road. More

People dislike the car buying experience for a reason - sales people don't treat others like they want to be treated, with honesty, integrity, transparency, and respectful of people's time. Everyone in th sales people don't treat others like they want to be treated, with honesty, integrity, transparency, and respectful of people's time. Everyone in the profession should learn to be like Joe. I flew almost half way across the country because I got so frustrated with the "local" guys. Joe would get my repeat should the opportunity arise. More

Jennifer was extremely helpful in finding the perfect car. She is knowledgeable and very easy to work with. Communication was super easy too, could reach her by text, phone, or email any time. car. She is knowledgeable and very easy to work with. Communication was super easy too, could reach her by text, phone, or email any time. More

This was one of the easiest buying experiences I have ever had. Jennifer, and Dean Team, were great to work with. They listened, helped match me with the perfect car, and got me in and out in a very re ever had. Jennifer, and Dean Team, were great to work with. They listened, helped match me with the perfect car, and got me in and out in a very reasonable amount of time. More

What an amazing experience! I scheduled an appointment with the intent of seeing what they had in the way of a very specific vehicle! Jennifer Crawford greeted me in a very relaxed conversational manner. with the intent of seeing what they had in the way of a very specific vehicle! Jennifer Crawford greeted me in a very relaxed conversational manner. They had a vehicle that had more bells and whistles than I wanted but Jennifer and Mark found a way for me to walk out of there with the car of my dreams and a deal I couldn’t pass up! The entire team including Grant the finance manager were awesome! Believe me, I visited the other local Volvo dealer in St. Louis and there is no comparison! Jennifer is top notch and I will be referring her to anyone who is looking for a class operation. This team takes the pain out of buying a car and I don’t remember a time when I felt so good about what often can be an unpleasant experience! One happy Volvo owner here!! More

Fred is the man. He hooked me up with a super nice S60 and took great care of me. No BS and he got me on my way within an hour of telling him I wanted the car. Dean Team has a great inventory of used and and took great care of me. No BS and he got me on my way within an hour of telling him I wanted the car. Dean Team has a great inventory of used and new cars. Highly recommend. More