Dean Team Volkswagen of Kirkwood

Tom Morgan was friendly and easy to work with. We had an excellent experience with him and were impressed with his professionalism. The Johnson's excellent experience with him and were impressed with his professionalism. The Johnson's More

I highly recommend going to see Dave Schultz. He is an honest, hard working guy who will do anything to make a custome happy. He is our go to guy when buying cars and always makes it an easy and nice expe honest, hard working guy who will do anything to make a custome happy. He is our go to guy when buying cars and always makes it an easy and nice experience. More

Dave is my favorite salesman! He figures out what I want and need, and then makes it happen! Doesn't spend time BSing and is realistic in what they can do. He is THE VW guy and I haven't met a person that and need, and then makes it happen! Doesn't spend time BSing and is realistic in what they can do. He is THE VW guy and I haven't met a person that knows more about VW's than Dave. I have been using him for over 10 years and refer all of my friends to him...and they all love him as well! I'm a life-long customer!!! More

My brother had an awesome experience and got a great deal on a used bmw X3 from Tom Morgan a few months ago, so when I was ready to trade my car in I wanted to see what Tom could find for me. He found me a u on a used bmw X3 from Tom Morgan a few months ago, so when I was ready to trade my car in I wanted to see what Tom could find for me. He found me a used VW Touareg which looks and runs like new. Tom found this awesome car even though my budget restricted him quite a bit. I never thought I'd be able to afford a Touareg, but with the help of Kyle Steinberg, they were able to put me exactly where i wanted to be payment wise, even including an extended warranty, and I ended up getting more for my trade in than I expected. I felt very comfortable at the dealership and I cant believe how easy the whole process was, which is certainly not what I was expecting from a past experience with another dealership. Everyone there was so friendly and I could tell Tom really cared that I was happy with my new car. On top of everything, they give customers free car washes! I will definitely be going back to dean team VW for servicing and will 100% refer Tom and the dean team to friends and family. More

I had a 2011 Jetta previously, but it was totaled in an accident. I had always previously gotten my service at Suntrup, but never had the best experiences. When looking online for a newer, replacement Jett accident. I had always previously gotten my service at Suntrup, but never had the best experiences. When looking online for a newer, replacement Jetta, it was obvious that Dean Team Kirkwood had the best selection and prices. When my mother and I entered, Tom Morgan was the first person to greet us. He was extremely friendly and attentive to my needs and wants for my new car. The Jetta SE he showed me and had me test drive was everything that I could have hoped my new car would be and more. It was in great condition with very low miles. I was so glad that he was quickly able to pinpoint the perfect car for me. I ended up purchasing the car on the spot and will now continually visit Dean Team Kirkwood and Tom any time I need my car serviced. I look forward to going back again, knowing the kind of care and service I will get from Tom. He genuinely cares about you being happy with your purchase. More

I had helped my daughter purchase a vehicle from this dealership and so I had some contact with her salesperson Nikki Pagoria. When it came time for me to find a new vehicle, I remembered her advice to m dealership and so I had some contact with her salesperson Nikki Pagoria. When it came time for me to find a new vehicle, I remembered her advice to me about a new car purchase. I checked out the new Volkswagon CC and gave Nikki a call. When I arrived at the dealership she had already selected a vehicle for me knowing what my needs were. I insisted on looking around, but in the end I purchased the CC she thought was right for me. Here's the best part: she drove my old vehicle home for me (I wasn't trading a car). Since my purchase she has continued to stay in contact with me making sure that I am still happy with my new car. I'm one of those people that doesn't like buying cars. Nikki was exceptional in making the process fun and exciting if you can believe that. I would recommend her highly if you are in the hunt for a new Volkswagon. More

Josh Meng was great at working with me and meeting my individual needs. I left with a clean 2010 VW CC at a great price. individual needs. I left with a clean 2010 VW CC at a great price. More

I was not sure what to choose among gti, Tiguan and eos. Mike pulled out all the cars and let me test drive again and again.Thanks for finding the perfect car for me! Mike pulled out all the cars and let me test drive again and again.Thanks for finding the perfect car for me! More

I found the car I was looking for at Dean Team Volkswagen on an Internet listing and requested a quote and test drive via that web site. I wasn't expecting much of a response as previous experiences using t on an Internet listing and requested a quote and test drive via that web site. I wasn't expecting much of a response as previous experiences using the same methods with other dealers wasn't terribly successful. This time, I received an automated e-mail message almost immediately (it was after closing time) and received a personal e-mail from Dave Shultz the next morning before the dealership even opened, and a test drive appointment was made for that evening. When I arrived that evening for the test drive the car was sitting right in front of the dealership entrance door, washed, and with a "reserved" sign in the window with my name on it. Dave was also in his office ready to go and waiting my arrival. The test drive was informative and the entire interaction that evening was casual and low pressure. By the time I left that evening I had a quote for a very good price in hand and a very reasonable offer on my trade-in. The next day I decided to buy the car and was able to reserve the car through another prompt exchange of e-mails and telephone calls. Delivery was as simple as it could be. Kyle Steinberg ran the paperwork while Dave finished prepping the car. Everything was fast and efficient with no pressure to sell any gimmicks, slip in hidden fees, or changes to the sale terms. All was exactly as we had agreed upon two days before. The paperwork drill could not have taken more than 15 minutes. A refreshing change from other experiences. Dave then ran me through all the key points of the vehicle and I hit the road a happy, satisfied customer. Unlike many dealers at other places, Dave responds quickly by phone or e-mail. Calls were returned within 30 minutes of being left, and e-mail was returned about as rapidly. There was none of the endless unreturned phone call attempts and hours on hold that you often experience at other places. The ease of communication, great pricing, and straightforward low pressure approach made buy the car from Dave and Dean Team VW a great experience. More

I bought a used Audi and Nikki was very helpful throughout the process. I have very little free time and Nikki really helped expedite the process and was very friendly and honest throughout the pr throughout the process. I have very little free time and Nikki really helped expedite the process and was very friendly and honest throughout the process. I would definitely recommend Nikki and the Dean Team Kirkwood to anyone looking for a new or used car More