Dean Team Volkswagen of Kirkwood

Great Customer Service I gave the Dean Team at 5-star rating because of the comfort level I felt while there. They were very helpful helping me finance my first car and exp I gave the Dean Team at 5-star rating because of the comfort level I felt while there. They were very helpful helping me finance my first car and explaining all of the little details. Whether it's your first car or tenth, they'll be sure to treat you well. More

I would highly recommend this dealership because of Kyle I would highly recommend this dealership because of Kyle and Nikki, at Dick Dean Kirkwood Volkswagen. The professionalism and years of experience fro I would highly recommend this dealership because of Kyle and Nikki, at Dick Dean Kirkwood Volkswagen. The professionalism and years of experience from Kyle made my car buying experience a great one. Nikki a sales associate will spend the time and energy to make sure you get the exact car your looking for. They both truly go above and beyond to provide the best car buying experience I've ever had. More

Jamie, Was just bought a used VW Touareg from Jamie at Jamie, Was just bought a used VW Touareg from Jamie at Dean Team VW and he did an awesome job working with my family. We bought this SUV for my daugh Jamie, Was just bought a used VW Touareg from Jamie at Dean Team VW and he did an awesome job working with my family. We bought this SUV for my daughter. Jamie made the buying experience something special for everyone. He made sure the vehicle was the right price, safe, mechanically perfect and looked great to assure that the vehicle meet all of our needs. He made sure every detail was covered to assure the car was perfect for her. Dean Team Service went over the car and addressed everything mechanical or cosmetic concern on the car to assure that she felt safe and proud driving back and forth from Ole Miss. I would definitely recommend this dealer and most importantly Jamie. Thanks for the great service. Greg Thudium More

I would recommend Dean Team to anyone who is looking for someone that is willing to bend over backwards for you. We went in with very specific needs. Jamie and Kyle worked hard to find the right cars for bo someone that is willing to bend over backwards for you. We went in with very specific needs. Jamie and Kyle worked hard to find the right cars for both myself and my husband. Not only did they keep our payments where we wanted but they also made sure we were completely satisfied after the sale. They transformed my used car into a new car. I have never been treated with this much care in any area of sales, especially cars. This is the fourth car we have bought there and will continue to give our business to them! Thank you Dean Team!!!! More

Nikki is a great person to work with! She is friendly, helpful and works extra hard to get you in the vehicle you want. She went the extra mile! helpful and works extra hard to get you in the vehicle you want. She went the extra mile! More

Nikki made the deal happen fast and easy! I mentioned that my son was in the hospital and that I needed to get thru the process as quickly as possible. She made the experience pain free and reached an eq that my son was in the hospital and that I needed to get thru the process as quickly as possible. She made the experience pain free and reached an equitable deal both on my trade and buy. She has gone out of her way to make sure that I was happy with my purchase. I had a couple of issues with the car and Nikki worked with the service department to make sure the situation was taken care of. More

I had heard from quite a few friend's that working with The Dean Team was a pleasant experience. And now I can say the same. From the moment I was contacted by Chuck Firestein I felt comfortable and n with The Dean Team was a pleasant experience. And now I can say the same. From the moment I was contacted by Chuck Firestein I felt comfortable and not pressured. I was shown several vehicles till he found the perfect car for me. And with Treff LaPlante in finance on board, I was secured a loan and payment that were within my budget. In a nutshell...best car buying experience I've had, and I've purchased several car's in my life time. Go Dean Team!!! I give the Dean Team 5 stars because it was the best car buying experience that I have ever had. Stephen Robinson More

I enjoyed the overall car buying experience at Dean team Kirkwood and Mr.Gayden was extremely helpful and persistent.I will be back to deal with Dean team Kirkwood in the near future. Kirkwood and Mr.Gayden was extremely helpful and persistent.I will be back to deal with Dean team Kirkwood in the near future. More

I had a fantastic experience at this dealership. The staff was friendly, professional and did not pressure me at all . When negotiating a deal they were fair and worked with me to make the sale vs atte staff was friendly, professional and did not pressure me at all . When negotiating a deal they were fair and worked with me to make the sale vs attempting to intimidate me into a sale. My family leases from this dealership and also says very positive things about the staff. More

I had not considered purchasing a VW as I had assumed it would be too expensive, but I randomly came across Dean Team VW while visiting 3 other car dealerships in the area. Maurice 'Reese' Gayden approached would be too expensive, but I randomly came across Dean Team VW while visiting 3 other car dealerships in the area. Maurice 'Reese' Gayden approached us after my wife and I had spent some time looking at various SUV-type VWs in the lot. He was the opposite of the typical pushy salesmen; rather, he listened to our specific requirements, took into account our budget and then proposed several options. Unfortunately none of the options met all of our criteria but Reese promised he would keep looking and let us know. We left for the day assuming we would purchase elsewhere. Reese called me an hour later with a new offer for a 2013 VW Tiguan, which he promised would meet our requirements. We returned to the dealership, where Reese showed us the car and took us for a test drive. It was above our budget but Reese worked with his finance colleagues to find us an offer that was better than the bank's. By the time we signed the papers the dealership had been closed for over an hour but Reese waited until we had finished our meeting to sort the financing of the car. He then personally drove the car to our address and spent more time explaining all the features and functions of the Tiguan. In summary, the service from the beginning to end was excellent, Reese listened to our requirements, did not push anything on us and provided a level of service that was exceptional. More