Dean Team Volkswagen of Kirkwood

VW Jetta Lease I went into the Dean Team to learn more about VW Jettas and John T. helped me decipher which year, trim level and lease offerings would be best for my I went into the Dean Team to learn more about VW Jettas and John T. helped me decipher which year, trim level and lease offerings would be best for my lifestyle and overall needs. He was patient, quick to respond to questions and stayed past normal hours to ensure I was comfortable moving forward with choosing the right car. Thanks for all your help! More

Bought 2018 VW Beetle, excellent experience I contacted Dean Team to see about getting a 2018 VW Beetle Dune, with certain specifications that I wanted. Reese contacted me and we started the pr I contacted Dean Team to see about getting a 2018 VW Beetle Dune, with certain specifications that I wanted. Reese contacted me and we started the process. Here are some highlights: - Reese went over every part of the process with me so that I understood what was happening. - He made pricing very clear, including any fees and taxes I would need to pay over the price of the car - They had to do an extensive search to find the exact car I wanted. Reese was very diligent in this search, keeping us informed as the search was progressing, then as the car was found and was making its way to St. Louis (the nearest car they could find was in New Jersey!). - Doing the paperwork didn't take too long, maybe 90 minutes of discussion, waiting, and signing. They have free Wi-Fi so it eases the wait a little. - When I took delivery of the car, Reese walked me through every feature and function. He even came in on his day off - Overall, working with Reese was a very pleasant experience. Not to knock other car salesman, but he doesn't have that slimy vibe that makes you want to head for the hills (you know what I'm talking about). If we buy a VW again, we'll go to Reese for sure. More

Atlas purchase Our experience at Dean Team was excellent. Reese was easy to work with. He honest and professional. The purchase was transparent and low stress. Woul Our experience at Dean Team was excellent. Reese was easy to work with. He honest and professional. The purchase was transparent and low stress. Would definitely recommend Reese and Dean Team to others. We had a delay in delivery of our vehicle due to factory inspections and Reese gave us daily updates on the delivery issue, and accommodated our inconvenience professionally. More

Great experience from start to finish! My husband and I were immediately greeted by Ruslan, who was very helpful in helping us locate and drive the used vehicles we were interested in seein My husband and I were immediately greeted by Ruslan, who was very helpful in helping us locate and drive the used vehicles we were interested in seeing. We weren't initially able to agree to a price on the main vehicle we came in for, but Ruslan contacted us several times with other options over the next day. Eventually we located another vehicle that was a bit lower in price while also being certified. We were able to make a deal, and I drove home with the new car shortly there after. If I had anything negative to say, it would be that the financing individual was a bit pushy with the extended warranty, which we turned down. Ruslan was also very helpful in finalizing the vehicle's certification and inspections, which I greatly appreciated. Overall, it was a pleasure meeting some of the Dean Team crew, and I look forward to many years with my VW Eos! More

Amazing experience!! When we arrived at the dealership John was immediately there to assist!! He helped us get approved with not the best credit!! Thank you again John we When we arrived at the dealership John was immediately there to assist!! He helped us get approved with not the best credit!! Thank you again John we absolutely love the van!! More

Buying a car I was greeted in a timely fashion when I showed up at the dealership and was helped by the salesman when the car I showed up for was already sold. I was greeted in a timely fashion when I showed up at the dealership and was helped by the salesman when the car I showed up for was already sold. More

Fast and painless The Dean Team was fantastic! They streamlined the process and I was driving away with my new car within 2 hours of arriving for a test drive! I never The Dean Team was fantastic! They streamlined the process and I was driving away with my new car within 2 hours of arriving for a test drive! I never felt pressured and all of my questions and concerns were addressed. A+ More

Open and honest! Kassidy and the rest of the Dean Team were extremely helpful with my purchase! It was refreshing to work with Kassidy, who was upfront, open, and hon Kassidy and the rest of the Dean Team were extremely helpful with my purchase! It was refreshing to work with Kassidy, who was upfront, open, and honest about the purchase and what she could offer to help. 10 stars if I could! Would recommend to anyone looking for a VW. More

Ease of Purchase We identified the vehicle we wanted and Reese listened to us without all the "sales" pitch. He had great follow up and personality. When we went to We identified the vehicle we wanted and Reese listened to us without all the "sales" pitch. He had great follow up and personality. When we went to pick up the car, he was ready, explained all the functions and the finance portion was painless. No high pressure, good communication (knowledgeable, listens and explains). Did what he said he would do! More

Great experience! Worked with me to creatively finance a vehicle. Friendly staff. They stand behind their vehicles. Highly recommend to all my friends and family. Tha Worked with me to creatively finance a vehicle. Friendly staff. They stand behind their vehicles. Highly recommend to all my friends and family. Thank you Dean team! More