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Dean Team Volkswagen of Kirkwood
Kirkwood, MO
809 Reviews
At Dean Team Volkswagen, we challenge ourselves every day to give you the best experience; we are committed to addressing your unique wants and needs and give you the freedom to explore and consider your decision with or without us. Our Volkswagen Certified Specialists are knowledgeable, innovative and attentive. We will listen to you, answer your questions truthfully and completely and introduce you to solutions that fit your needs.
Our Dean Team Volkswagen team values the time you have afforded us and are committed to making the best use of your time. At the heart of your visit, count on us to we say what we mean and mean what we say. We appreciate your choice in working with us. We are dedicated to providing you an experience based on honesty, integrity, respect and appreciation.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Monday Closed
Tuesday Closed
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Thursday Closed
Friday Closed
Saturday Closed
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Showing 809 reviews
April 20, 2018
Very impressed These guys definitely helped me out from square one. This was the first time buying a car on my own and John seriously knocked it out of the ballpark These guys definitely helped me out from square one. This was the first time buying a car on my own and John seriously knocked it out of the ballpark and explained everything from stepping into the dealer to driving off the lot. They treated my buying experience of a traded-in, 2013 Ford Focus just like I was buying a 2018 new car. 100% went above and beyond. Definitely would recommend. More
by CJMan
Employees Worked With
John Townsend
April 20, 2018
Excellent Experience Dave Schultz is a great salesperson to work with. He provided a relaxed and comfortable environment. He demonstrated his knowledge of the vehicles and Dave Schultz is a great salesperson to work with. He provided a relaxed and comfortable environment. He demonstrated his knowledge of the vehicles and the car buying process in a casual manner with no pressure at all. He went above and beyond to ensure that our requests were met. He also took the time to introduce me to Anthony in the Service Department so I had a familiar face for future routine maintenance. Kyle, in the finance department, was also nice to work with and made the financing process fast and easy. We had a great overall experience and plan to make future purchases with Dave and the rest of the team. More
by Kate B.
April 16, 2018
Good service Great salesman and tried his best to help me with my need overall and get me into what I wanted. I appreciate everything they did me Great salesman and tried his best to help me with my need overall and get me into what I wanted. I appreciate everything they did me More
by Acegeno1
Employees Worked With
John Townsend
April 14, 2018
Great salesman! Ruslan was very enjoyable to work with. He never pressured us but was very attentive and informative. He made buying my dream car a wonderful experi Ruslan was very enjoyable to work with. He never pressured us but was very attentive and informative. He made buying my dream car a wonderful experience! More
by Jamie
Employees Worked With
Ruslan Golovatskiy
April 10, 2018
My New Chapter John Townsend, my sales consultant was Simply Amazing, I truly believe he pulled all the tricks out for me. I’m a woman that knew what she wanted Alwa John Townsend, my sales consultant was Simply Amazing, I truly believe he pulled all the tricks out for me. I’m a woman that knew what she wanted Always have been. And John Townsend made it happen. He’s the Man, check him out if you’re looking for new wheels. He’s very knowledgeable 💯 and professional. More
by Me. Cindy
Employees Worked With
John Townsend
April 09, 2018
Great attention to individual needs. Great experience at dealership. Attentive staff, wi-fi, great waiting area. Great follow-up. Very attentive to individual needs. Focus on finding out Great experience at dealership. Attentive staff, wi-fi, great waiting area. Great follow-up. Very attentive to individual needs. Focus on finding out what features are important to you and finding you the best value package for those features. More
by Sun girl
Employees Worked With
Bill Dean, Ruslan Golovatskiy
April 06, 2018
Great first car buying experience! I came in hoping for the best but prepared for the worst. John was great, he worked with me to get a car I’d be happy with, and he fought for my finan I came in hoping for the best but prepared for the worst. John was great, he worked with me to get a car I’d be happy with, and he fought for my financing. I honestly wasn’t sure if I’d be leaving in a different vehicle than the one I came in (my very first car, an ‘03 rav4) I couldn’t be more excited. He was able to keep my payments within my budget and it never felt like he was just trying to make a sale. He really wanted me to make the best decision. Thanks John for making my first car buying experience a successful and happy one! More
by Lee
Employees Worked With
Ruslan Golovatskiy, John Townsend
April 01, 2018
Great experience! Me and my wife had an excellent car buying experience with Dean Team VW. Ruslan was our car sales representative who treated us with attention and car Me and my wife had an excellent car buying experience with Dean Team VW. Ruslan was our car sales representative who treated us with attention and care. If you plan to get your new or used car from Dean Team VW, we strongly recommend to contact Ruslan. He is very patient, not pushy and will explain everything in details. Overall our deal went smoothly and we drove away our new VW! More
by Mo & Qin
Employees Worked With
Kyle Steinberg, Ruslan Golovatskiy
March 31, 2018
How Wonderful We had the BEST experience with John at Dean Team. The latest addition from DT is a 2007 Corvette. They're treating us right, after the sale was compl We had the BEST experience with John at Dean Team. The latest addition from DT is a 2007 Corvette. They're treating us right, after the sale was completed! At 73 years old, and 60 years old, we have purchased MANY new cars. Several of those cars as a return customer, Never had as good an experience than we switched to Dean Team VW. More
by Frank & Roe
Employees Worked With
Kyle Steinberg, Bill Dean, John Townsend
March 29, 2018
Found the best car for ME Reese is absolutely fantastic to work with. He asked me several questions about my likes/needs etc. to help me find the right car for ME. I went in Reese is absolutely fantastic to work with. He asked me several questions about my likes/needs etc. to help me find the right car for ME. I went in with intention of buying one, which I test drove. In comparing it with the others he selected for me, based on my answers to his questions, I instead purchased a VW Passat. It met every criteria and was better than my original idea of what I wanted. I'll only see him for all future car needs. More
by Kmlstl
Employees Worked With
Maurice "Reese" Gayden
