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Dean Team Volkswagen of Kirkwood

Kirkwood, MO

4.3
809 Reviews
At Dean Team Volkswagen, we challenge ourselves every day to give you the best experience; we are committed to addressing your unique wants and needs and give you the freedom to explore and consider your decision with or without us. Our Volkswagen Certified Specialists are knowledgeable, innovative and attentive. We will listen to you, answer your questions truthfully and completely and introduce you to solutions that fit your needs. Our Dean Team Volkswagen team values the time you have afforded us and are committed to making the best use of your time. At the heart of your visit, count on us to we say what we mean and mean what we say. We appreciate your choice in working with us. We are dedicated to providing you an experience based on honesty, integrity, respect and appreciation.
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10205 Manchester Rd

Kirkwood, MO

63122

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Showing 809 reviews

July 12, 2018

Great experience with Dean Team VW Kirkwood, MO I had a great experience buying my car from the VW Dean Team in Kirkwood Missouri. Everyone there was very helpful and not too pushy. I bought a used More

by Lgazdik
Recommend Dealer
Yes
Employees Worked With
Kyle Steinberg, K Wimbish, Malkum Muhammad
Jul 13, 2018 -

Dean Team Volkswagen of Kirkwood responded

We are so glad you chose us for your purchase of a vehicle and that you had such a positive experience. We feel customer service important every step of the way. Please know that our Service Dept. is here to provide you with all of your service needs for your new Tiquan. In the future, we trust you will return to us for your next purchase.

July 06, 2018

Best Service!! I came in having my GTI serviced and I walked out with brand new Tiguan . Mr Malkum was professional but very friendly I felt like I was treated very More

by Reza85
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
K Wimbish, Malkum Muhammad
Jul 12, 2018 -

Dean Team Volkswagen of Kirkwood responded

Malkum and K are a great addition to our Team and we are so glad you had such a great experience with them. Always keep us in mind for future purchases and our Service Dept. is here to provide you with the best service for your new Tiquan. Thanks for taking the time to submit this review!!

June 24, 2018

Great Experience! We came into Dean Team to purchase a used Tiguan for my wife and found it had just been sold. However, our sales person, Malkum Muhammad, was so frie More

by mandk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Steinberg, K Wimbish, Malkum Muhammad
Jun 25, 2018 -

Dean Team Volkswagen of Kirkwood responded

Thank you so much for taking the time to submit your review! It is always our hope that we can provide the kind of car buying experience people are hoping for and are so glad that you were able to work with our sales and finance team to purchase your vehicle. We at the Dean Team hope to provide you the same great customer service provided by our Service Department. Please don't hesitate to contact us for any of your service or buying needs in the future!

June 19, 2018

We love our Ranger!! Overall, great experience at Dean Team Kirkwood. It was our first time buying a truck and we didn’t feel an ounce of pressure. John Townsend was the More

by sfjm2011
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Steinberg, John Townsend
Jun 20, 2018 -

Dean Team Volkswagen of Kirkwood responded

We always appreciate the customer who takes time to post a positive review. We trust that our Service Department and continue to provide you with great service on you new vehicle purchase and that in the future we will be the dealership you return to for your next car buying experience. John is a great salesman and looks forward to seeing you again.

June 11, 2018

Wonderful Customer Service Although a major storm caused lots of computer malfunctions and general chaos, the sales team was able to quickly tend to any requests I had. John was More

by AudiMerx
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Schultz, John Townsend
Jun 20, 2018 -

Dean Team Volkswagen of Kirkwood responded

Thank you so much for taking the time to write this review. And thanks for hanging out with our sales staff and enduring that wicked storm!! We hope you return for your next buying experience and of course bring your vehicle to our Service Dept. for you service needs. We at the Dean Team appreciate your business.

June 07, 2018

Great experience! My old car I was completely in love with and was having a hard time coming to reality on having to retire her. I have a friend that works for dean tea More

by Volkswag06
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Townsend
Jun 07, 2018 -

Dean Team Volkswagen of Kirkwood responded

We at the Dean Team are so glad that John was able to find you a car that fits your needs and that this experience was a positive one as you move forward. What a bonus that your Mom was able to find her dream car as well. We look forward to servicing your cars in the future and will be here when it comes time for your next purchase (or for another friend or family member)... Thanks for choosing the DEAN TEAM

June 04, 2018

Best Experience I've bought several cars throughout my life and this by far has been the BEST experience I've had. John Townsend gave me everything I asked for. Kyl More

by kmart
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Steinberg, John Townsend
Jun 04, 2018 -

Dean Team Volkswagen of Kirkwood responded

Thank you so much for taking the time to write a review. We are so glad that you came in and allowed us to be your sales staff for your most recent purchase and hope you will return to our Service Department for all your future needs. Looking forward to the next time we can continue to provide you with the same customer service for your next vehicle!!

May 07, 2018

Great customer service! Everything went so smooth! Brandy, John, and Kyle were so easy to work with! This was by far the least stressful experience I’ve had purchasing a vehicle! I would highly recomme More

by Subaru Yogi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandy Berndt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Steinberg, John Townsend
May 01, 2018

Quick and accommodating!!! I was thrust into the need for a new car. Brandy was the most helpful salesperson I’ve ever dealt with. John was a great supporting saleman, as well. More

by likejetmag
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Sayer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandy Berndt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Steinberg, John Townsend
April 30, 2018

Easy Process I knew exactly what I wanted and Dave Schultz managed the process seamlessly. Great customer service from start to finish. This was the second car I More

by mesmith001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Steinberg, Dave Schultz
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