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Dean Team Volkswagen of Kirkwood

Kirkwood, MO

4.3
809 Reviews
At Dean Team Volkswagen, we challenge ourselves every day to give you the best experience; we are committed to addressing your unique wants and needs and give you the freedom to explore and consider your decision with or without us. Our Volkswagen Certified Specialists are knowledgeable, innovative and attentive. We will listen to you, answer your questions truthfully and completely and introduce you to solutions that fit your needs. Our Dean Team Volkswagen team values the time you have afforded us and are committed to making the best use of your time. At the heart of your visit, count on us to we say what we mean and mean what we say. We appreciate your choice in working with us. We are dedicated to providing you an experience based on honesty, integrity, respect and appreciation.
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10205 Manchester Rd

Kirkwood, MO

63122

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Showing 809 reviews

April 09, 2019

Perfect Experience!!! Nick was exceptional. I came to him with a unique situation a complicated situation. And he took it on and found me the perfect resource to solve my More

by Joker7777
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shelby Deipenbrock , Nick Berblinger
Apr 10, 2019 -

Dean Team Volkswagen of Kirkwood responded

Thank you so much for this stellar review. It's wonderful when a plan comes together and our customers feel good about the buying experience. Don't forget we are also here for any service needs you may have down the road. And of course we are here for your and your family and friends future car purchase needs.

April 08, 2019

John Townsend is your guy! This was by far the easiest car purchase I have ever had. John was very transparent with all the small details and made sure we were 300% comfortable More

by CourtneyA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Townsend, Bill Van Oyen
Apr 10, 2019 -

Dean Team Volkswagen of Kirkwood responded

Thank you so much for your 5 Star review!! This is how we want all of our customers to feel during and after their car buying experience. We are so glad that it all worked out. We are here for any of your future service needs and course for your future car purchases as well.

April 06, 2019

Great experience I saw Brent.. he was great to work with and so far has fulfilled his promises .. My numbers were not what I expected loan wise but as far as the o More

by Roa86
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brent Morrow
Apr 10, 2019 -

Dean Team Volkswagen of Kirkwood responded

Thank you so much for your review. Don't forget we have a terrific Service Department that is here for your service needs as well.

April 06, 2019

Best Buying Experience Ever Brandy Peters of Dean Team Volkswagen provided the best car buying experience we’ve ever had. We inquired about a 2018 GTI on the internet on Friday More

by Gtifan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandy Berndt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Van Oyen
Apr 10, 2019 -

Dean Team Volkswagen of Kirkwood responded

Thank you for taking the time to post this review!! We are so glad that Brandy could meet your needs and that everything went so smooth. We're glad your car buying experience was so positive and trust you will refer and return to us in the future. And don't forget we have a wonderful Service Department as well.

April 05, 2019

Good experience I don't get a hard sell and like the cars I can find there. There is a good selection of used cars and I ended up buying a new car this last time. Pe More

by Tom Niemeier
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Morfeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Sayer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Currington
Apr 10, 2019 -

Dean Team Volkswagen of Kirkwood responded

Thank you so much for your post. We know our location has it's challenges when it comes to entry and exit. And your concern is duly noted. We hope you continue to return for Sales and Service that can meet your needs.

April 02, 2019

First time financing a car They couldn't find me a car at first but then they did it was fast and easy John did a good job and I'm happy with my service More

by Shrimp boat234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Townsend
Apr 03, 2019 -

Dean Team Volkswagen of Kirkwood responded

Thank you so much for taking the time to submit a review! We are thrilled that you had such a great car buying experience. We hope to provide you with excellent service in the future.

March 22, 2019

Great Place to Buy a Used Car! I came to this dealership after seeing the car I wanted posted as an advertisement online and was not disappointed. The service was great. Both of the More

by alch3my
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Townsend, Brent Morrow
Mar 25, 2019 -

Dean Team Volkswagen of Kirkwood responded

We are so glad that you had a terrific car buying experience. Don't forget to come back for any car buying needs in the future and of course for our excellent Service Department!

March 20, 2019

Very professional and courteous Big John was very knowledgeable abt the Hellcat and willing to go the extra mile to make the deal happen. Highly recommend the dean team and especial More

by 4Winkson$
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Townsend
Mar 21, 2019 -

Dean Team Volkswagen of Kirkwood responded

Thank you so much for your review. We are thrilled that your experience was a good one and hope you return in the future for your service and auto sales needs!! Sincerely, Wendy - Customer Service

March 16, 2019

Great experience! Thank you Dean Team! They really are a team there and helped me get exactly what I wanted and possibly didn’t even know I needed. Thanks again I’ll de More

by diggspa1998
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shelby, John Townsend, Brent Morrow
March 16, 2019

Straightforward pricing and great customer service I live 275 miles from the dealership. All communication was by phone, email, or text. Initially I worked with Brent who was quick to respond and answe More

by Jayhawk John
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brent Morrow, Scott Roberts
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