Dean Team Volkswagen of Kirkwood

Purchasing Used Volkswagen Jetta I had a great experience at Dean Team in Kirkwood. All employees were extremely helpful and patient in helping me find exactly what I wanted in a car! I had a great experience at Dean Team in Kirkwood. All employees were extremely helpful and patient in helping me find exactly what I wanted in a car! Ask for John Townsend for assistance when buying your next car! More

Satisfied First-Time Car-Buyer This was my first experience buying a car on my own, and I'd like to say that it was much less terrifying than I thought it would be! I knew what I wa This was my first experience buying a car on my own, and I'd like to say that it was much less terrifying than I thought it would be! I knew what I wanted when I got there, and no one tried to talk me out of it, but rather did what they could to make sure I left with the car I wanted. I noticed when I got home that there was an issue with one of my tires, and they made sure they got that taken care of for me. Overall, I had a very pleasant experience and would definitely recommend this dealership and especially my salesperson, John! More

New car Malkum was extremely quick and efficient. He was a hard-working and took into consideration some of our time constraints re: buying our car. Didn’t m Malkum was extremely quick and efficient. He was a hard-working and took into consideration some of our time constraints re: buying our car. Didn’t make us feel pressured and really seemed knowledgeable. Nick was honest and personable. Listened to our concerns and tried to find the car that met our needs. He was also very knowledgeable. More

Excellent Experience A friend of mine gave me Colin Berndt's name who is the GM of the Kirkwood facility. After we spoke he left me in great hands with Tom Ebner (sales). A friend of mine gave me Colin Berndt's name who is the GM of the Kirkwood facility. After we spoke he left me in great hands with Tom Ebner (sales). I had two cars to trade and two cars to buy. The "deal" took maybe 15 minutes. The deal for the trade-in's and new car purchase (two cars) was more than fare (I got an exceptional deal). Tom and Colin were great to deal with and no last minute gotcha's. Met Bill Oyen in finance which took about 30 min due to two cars. Bill was very nice and made the process smooth and easy. The entire team was awesome and I will be a long time customer. Colin-Thanks for the state inspection on my personal car while I waited! Thanks again for the experience and the great deal! Chris Ferguson More

Best Experience I've Ever Had! I hate, HATE the car buying process. I went to the Dean Team off Manchester a little over a week ago unsure if I even wanted to go through the whole p I hate, HATE the car buying process. I went to the Dean Team off Manchester a little over a week ago unsure if I even wanted to go through the whole process of buying a new car. I had Brent Morrow as my car salesman and I've never had a more smooth process. He met all my car needs and more! Price wise and quality wise I am a very satisfied customer. I was in and out in just a couple hours and I'm SO in love with my new car! If anyone is looking for a new car I HIGHLY recommend the Dean Team and I recommend even more to ask for Brent Morrow. He's a great guy and even better car salesman- he will go above and beyond all your expectations. More

Great experience We went to the dealership just looking to test drive. Craig Currington greeted us at the door and helped us find the car we wanted to test out. He was We went to the dealership just looking to test drive. Craig Currington greeted us at the door and helped us find the car we wanted to test out. He was very helpful and showed us all of the advantages of the vehicle. He made the car buying process easy, though I would have liked to see a cost breakdown between the configurations of a car so you can easily identify what aspects are included in each package. When we got back to the dealership he worked out a great deal for a trade in and we left with a brand new car right off the showroom floor! Bill in finance also made everything simple and helped explain our options for coverage. They set everything up for me and even did a tutorial in the car before we left so we knew how to use all the gadgets. When we were getting a paint protectant put on the following week, Craig came to my work so I wouldn't have to go out of my way and left me a loaner car so I could still get around. Overall, great experience and loving our new vehicle! More

Malkum Muhammed Malkum was patient and very helpful. He did his best to make my shopping experience easy. He is an excellent sale man. He knew his job. Malkum was patient and very helpful. He did his best to make my shopping experience easy. He is an excellent sale man. He knew his job. More

Excellent service I'm not a fan of dealerships and sales people at all but Brent Morrow made it happen! Brent is very good at keeping in contact with his clients. It wa I'm not a fan of dealerships and sales people at all but Brent Morrow made it happen! Brent is very good at keeping in contact with his clients. It was smooth and easy. More

Mustang excellent service Excellent service on a long distance purchase. John Townsend was pleasant and helpful. He promptly responded to all our texts. We have put 120 mile Excellent service on a long distance purchase. John Townsend was pleasant and helpful. He promptly responded to all our texts. We have put 120 miles on and so far very pleased! More

Personalized car buying experience The staff, specifically Craig and Shelby, were very patient and honest through the whole experience. I didn’t feel pressure to buy or rush into purcha The staff, specifically Craig and Shelby, were very patient and honest through the whole experience. I didn’t feel pressure to buy or rush into purchase. They went above and beyond to make me feel comfortable with my car purchase and to personalize my car buying experience. I will absolutely recommend this dealership, and Craig, to others in the market to buy. More