Dean Team Subaru Volkswagen - Service Center
Ballwin, MO
300 Reviews of Dean Team Subaru Volkswagen - Service Center
Dean Team and Paul in their service dept. have always been extremely responsive to our needs. I know they are very backlogged on service openings. An ‘airbag’ warning light popped up on the have always been extremely responsive to our needs. I know they are very backlogged on service openings. An ‘airbag’ warning light popped up on the dash of our Atlas yesterday and, due to a long trip planned for tomorrow, had her uneasy. She went to Dean Team this morning but the earliest service appt. was almost a month away.seeing how bothered she was, I took the vehicle down this afternoon, explained too Paul th situation. Paul, as he had always done, got it in immediately despite the tight shop schedule. They diagnosed the problem and upgraded the programming. Problem solved!!! Thank you again, Paul and the Dean Team Service Dept.! More
Fast and very efficient. Very helpful and knowledgeable. Definitely would use again. The service guy was very pleasant. Very helpful and knowledgeable. Definitely would use again. The service guy was very pleasant. More
For the past 8 years as a Dean Team Subaru Outback Owner, I have had the pleasure of working with Annie for my car repairs and maintenance. She is very professional, friendly, respectful and efficient in the I have had the pleasure of working with Annie for my car repairs and maintenance. She is very professional, friendly, respectful and efficient in the performance of her duties. I appreciate that she always greets me whenever I am at the dealership and will engage me in conversation as well as answer my questions. I appreciate that Dean Team employs such a talented woman to help customers with service and excellent care! I always look forward to working with Annie as she makes a positive difference in my experience every time!! More
Dean Team Subaru has always provided excellent service, but they have gone above and beyond this time. I would like to give Duke a big shout-out for helping me through car troubles my past visit. He is an but they have gone above and beyond this time. I would like to give Duke a big shout-out for helping me through car troubles my past visit. He is an advocate for his customers, very professional, kind, and personable. More
Annie and the Dean Team Service Dept is second to none. Annie went far above and beyond to help make sure that everything from check in to check out was beyond excellent. Her customer service skills are a Annie went far above and beyond to help make sure that everything from check in to check out was beyond excellent. Her customer service skills are a breath of fresh air in a place where more often than not, you are met with frustration and costly bills. The entire Dean Team service department goes BEYOND what any other dealerships are willing to do. I am so grateful for Annie and the team she has backing her up. More
Jeff and everyone else is always professional. I was in and out in less than 1/2 hours. Great service, always! I was in and out in less than 1/2 hours. Great service, always! More
Annie makes the dealership! Great customer service! Professional & funny! Annie is personable! Recommend Promotion! Annie makes me feel like I’m getting my money’s worth. Great Great customer service! Professional & funny! Annie is personable! Recommend Promotion! Annie makes me feel like I’m getting my money’s worth. Great job, Annie! More
Duke is a great service tech. He was very friendly and straightforward. Kept me informed on the wait time. He was very friendly and straightforward. Kept me informed on the wait time. More
Very friendly, personable and knowledgeable. Everything met my expectations. I would return in the future. Everything met my expectations. I would return in the future. More