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Dean Team Subaru Volkswagen - Service Center

Ballwin, MO

4.7
300 Reviews

300 Reviews of Dean Team Subaru Volkswagen - Service Center

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September 20, 2022

The team was able to get me in the schedule for a quick system update on my car. More

by Angela.B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Fix
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 20, 2022

Annie makes you feel welcomed and part of the Dean Team family—especially by having coupons available. More

by grills-backend.0b
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Annie Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 20, 2022

As usual the Dean Team service was prompt, courteous and professionally done. Waiting area is well maintained and comfortable. More

by fish2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Annie Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 20, 2022

Easy to get appointment for tire repair. Was in and out relatively fast. thankful to have it done More

by kkl7c9
Recommend Dealer
Yes
Employees Worked With
Jeff Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 20, 2022

Prompt service from a friendly staff. Waiting area is well appointed and the atmosphere is very good. More

by Dan119
Recommend Dealer
Yes
Employees Worked With
John Ostlund
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Annie Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Duke Iwata
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 17, 2022

Very unfortunate experience, they lied on the service for what I asked for. Very bad response. They don’t even smile when the customer is waiting for long times . We pay hundreds of dollars for this kind of More

by snickers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff Price
1.0
This rating includes all reviews, with more weight given to recent reviews.
Annie Thompson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2022 -

snickers responded

Very bad service. Not honest.

September 16, 2022

Great assistance with emergency situations and always helpful. I’ve worked with Annie numerous times and she is a great asset to the service team. More

by Cmwwhm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Annie Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Duke Iwata
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 16, 2022

Duke gave us good service. I felt he truly cared about us and my car, All service was done, and all was explained. Thanks! More

by me
Recommend Dealer
Yes
Employees Worked With
Duke Iwata
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 15, 2022

the service team was fast, efficient, and very friendly! ! i’ll definitely come back again!! More

by rachel.angelsberg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Annie Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 15, 2022

Fast response , good communication, Anne did a great job working with the issues we had serviced. More

by Sdoyle
Recommend Dealer
Yes
Employees Worked With
Annie Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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