Dean Team Subaru Volkswagen - Service Center

Dream Team Subaru in Baldwin is the best I am so impressed with Annie in customer service. She made me feel like she truly wanted to help me. They were quick to get us in quick to take care of us an impressed with Annie in customer service. She made me feel like she truly wanted to help me. They were quick to get us in quick to take care of us and the service we had there was less expensive than The Subaru Dealer where we purchased our car. Even though we have to come all the way from Warrenton Missouri we will be doing business with Dean Team Subaru in Ballwin for our next car. Thank you Annie for taking such good care of us. More

Scott was fantastic. He was able to coordinate a warranty and separate extended fix, quickly and easily. The work to the car was completed quickly. I do plan to use the D He was able to coordinate a warranty and separate extended fix, quickly and easily. The work to the car was completed quickly. I do plan to use the Dean Team for future repairs. The only downside to service is the 3-4 week wait to get an appointment. More

Annie in the service department is the best! !! She ALWAYS gives 110% to satisfy her customers needs and wants!!! We always go to her for anything we need done to our Subaru's. She needs to get s !! She ALWAYS gives 110% to satisfy her customers needs and wants!!! We always go to her for anything we need done to our Subaru's. She needs to get special recognition for her dedication and work ethnic!!! She is one reason we keep buying Subarus from Dean Team!!!! More

Always a positive experience with the service department. They are fast, friendly, solution oriented, and get the job done right. Their customer service is especially great, offering me an office space to wo They are fast, friendly, solution oriented, and get the job done right. Their customer service is especially great, offering me an office space to work in throughout the morning as I waited on my vehicle. We make the trip out to Ballwin for this level of service, even though we have a dealership closer to us. Couldn’t recommend them more. More

Great people and service. Always take good care of me when I need service done. Always take good care of me when I need service done. More

The Dean Team was very professional. They gave me an accurate quote and had my service done 30 minutes faster than expected. It was just a 18k checkup so there wasn't anything complicate They gave me an accurate quote and had my service done 30 minutes faster than expected. It was just a 18k checkup so there wasn't anything complicated but i was happy with the service. More

This is my 3rd Volkswagen and there will certainly be more and that is due primarily to the effortless experience at Dean Team Volkswagen. Paul Fix in the service department has been a constant! I have a more and that is due primarily to the effortless experience at Dean Team Volkswagen. Paul Fix in the service department has been a constant! I have appreciated his gracious attention to the servicing of my cars. Thank you Paul! More

I am always pleased with the service I get. Annie and Jeff are always pleasant, very professional, and very helpful. Things are explained thoroughly and they’re always happy to answer any other Annie and Jeff are always pleasant, very professional, and very helpful. Things are explained thoroughly and they’re always happy to answer any other questions I might have. Thumbs up to both service writers. More

I first met Annie in 2011 when a customer enraged abt the cost of needed repairs unloaded on her. Annie remained calm, professional, & courteous. She is not only truly knowledgeable about all the Subaru mode cost of needed repairs unloaded on her. Annie remained calm, professional, & courteous. She is not only truly knowledgeable about all the Subaru models, but she is always friendly, warm, helpful, and clear in her explanations. I look forward to seeing her every time I come in for service! More

Paul Fixx was very helpful and knowledgeable a great service advisor for the Dean team service advisor for the Dean team More