Dean Team Subaru Volkswagen - Service Center

Eric Harrelson is the man to see . Real nice person. I went to couple other dealers and they were kind of A holes ,worse than me. So I looked up reviews and seen all good reviews for Eric. The reviews wer went to couple other dealers and they were kind of A holes ,worse than me. So I looked up reviews and seen all good reviews for Eric. The reviews were right. I would highly recommend going in and talking with Eric .Hes A friendly family man that knows how to treat people with respect. More

Eric did a great job. I drive past other Volkswagen dealerships to go to this one. They are friendly, helpful, and efficient. I've been known to avoid getting service on previous cars because I did not dealerships to go to this one. They are friendly, helpful, and efficient. I've been known to avoid getting service on previous cars because I did not like how other dealerships treated me as a woman and I actually enjoy working with these guys. More

The Dean Team got me in at the last minute and were professional and helpful. I mentioned to the service technician that I was considering buying out my lease and he immediately directed me to another professional and helpful. I mentioned to the service technician that I was considering buying out my lease and he immediately directed me to another Dean Team sales person who helped me quite a bit. He went thru all the pros and cons of buying out my lease versus buying a new Subaru. He was an excellent wealth of knowledge and even showed me how to work a problem I was having with my GPS. This is a very good dealership. More

Eric is a very helpful and friendly employee. I had a difficult experience which started with a failed inspection. Eric was able to get me in right away and also found a dangerous problem with my axel. T difficult experience which started with a failed inspection. Eric was able to get me in right away and also found a dangerous problem with my axel. The cost was scary and had to be fixed...with no choice, Eric was very kind and helped me work through the cost and timing to get it done that day. Thank you Dean Team. More

When I called this morning Jeff Wahby was able to get my van in and served. The dealership has techs who know my van and what helps it to run the best. van in and served. The dealership has techs who know my van and what helps it to run the best. More

Eric is very friendly, professional and works diligently to achieve your goals. It is a pleasure doing business with him and very grateful that he takes great care of his customers. Eric treats you like he to achieve your goals. It is a pleasure doing business with him and very grateful that he takes great care of his customers. Eric treats you like he wants to be treated. More

My most recent visit for service was handled by Eric Harrelson, and he couldn't have been more competent or caring. I had to wait for the service to be completed and he escorted me to a quiet customer s Harrelson, and he couldn't have been more competent or caring. I had to wait for the service to be completed and he escorted me to a quiet customer service area, made sure I understood what my service options were, anticipated recall work that needed to be addressed, and kept the appointment as brief as possible. I felt extremely attended to - excellent customer service from start to finish. More

Eric was extremely polite and knowledgeable. Service was completed in timely manner, which was important since I was waiting for my car. This was another good experience with this dealer. completed in timely manner, which was important since I was waiting for my car. This was another good experience with this dealer. More

Eric as well as the rest of the service team demonstrated professionalism and genuine customer service. Not only call-backs to keep me appraised of the process, but made sure I was satified with the results. professionalism and genuine customer service. Not only call-backs to keep me appraised of the process, but made sure I was satified with the results. Well done Eric. More

Eric was very friendly upon my arrival. He had a technician pulling my car in the service area immediately to start the work, and after a long day it much appreciated. I will call Eric for any serv technician pulling my car in the service area immediately to start the work, and after a long day it much appreciated. I will call Eric for any service needs in the future. He made things simple and smooth from start to finish. He explained what was done and gave his suggestions to keep my car and family safe. I am very happy with the customer service he provided. thanks much Anthony More