Dean Team Subaru Volkswagen - Service Center
Ballwin, MO
300 Reviews of Dean Team Subaru Volkswagen - Service Center
In for airbag recall Able to bring in the car earlier than scheduled. Very accommodating service department. Comfortable waiting area. Snacks, coffee, other hot drinks a Able to bring in the car earlier than scheduled. Very accommodating service department. Comfortable waiting area. Snacks, coffee, other hot drinks as well as bottled water were provided along with Wi-Fi to make the waiting easier. More
Excellent Customer Service! After having some issues with our VW Routan, we found Dean Team. The entire staff was so helpful and being a Mom with 3 kids, they made sure I had a After having some issues with our VW Routan, we found Dean Team. The entire staff was so helpful and being a Mom with 3 kids, they made sure I had a loaner vehicle to use while my van was being worked on. Paul in the service department has gone above and beyond in making sure we were taken care of and I have nothing but wonderful things to say about this dealership. More
New lease My prevous car needed way too many repairs. They helped me immediately into a new lease and every person in each department was great! They also had e My prevous car needed way too many repairs. They helped me immediately into a new lease and every person in each department was great! They also had evetythung put together when I returned from work trip. Amazing More
Great service. JD went over all features and functions of my new Outback that I purchased. I was a little confused about a few of the functions, but he provided deta JD went over all features and functions of my new Outback that I purchased. I was a little confused about a few of the functions, but he provided detailed instructions which were easy to understand. I have nothing but praise for this dealership. More
Dean Team Subaru is the BEST Dealership! All Excellent!! I proudly give all the staff at Dean Team Subaru my highest possible rating. From Eric Harrelson to Annie Thompson they all deserve my highest prais I proudly give all the staff at Dean Team Subaru my highest possible rating. From Eric Harrelson to Annie Thompson they all deserve my highest praise. They helped my daughter and I effectively resolve all our concerns with her Subaru Forester. They went the extra mile in every way and made sure we were well taken care from our first call to successful achieving the goal of complete satisfaction. Our thanks to everyone in the service department who do great work and the sales representatives as well who really made us feel at home. Great Job Dean Team Subaru! More
Very helpful They go above and beyond to help. Today they stayed after regular time to check my battery. One mechanic volunteered to stay longer to replace it fo They go above and beyond to help. Today they stayed after regular time to check my battery. One mechanic volunteered to stay longer to replace it for me. I really appreciate the extra consideration and good service we always get at this dealership! Marsha Robison More
Great service Had to reschedule oil change and tire rotation three times today because another appointment kept changing. Dean Team VW kindly accommodated to my s Had to reschedule oil change and tire rotation three times today because another appointment kept changing. Dean Team VW kindly accommodated to my schedule changes! More
Great Service as always I had a dead battery on my Forester, used the Subaru Roadside assistance which is super easy, they just text you a link and your phone location servic I had a dead battery on my Forester, used the Subaru Roadside assistance which is super easy, they just text you a link and your phone location services pinpoints your location. A few minutes later I was up and running. Brought the car in and wasn't even thinking that the battery was part of the warranty. I just assumed it was 'wear and tear'. Without any prompting, Jeff Price looked up my service contract and I had my battery replaced at no charge. Super friendly staff, clean waiting area where I can get work done on the wifi, pretty fancy coffee machine and complimentary snacks. More
Outstanding Service I'm on my fourth Subaru from this dealership even though it's quite a drive from my home to get there (I live in Illinois). Everyone from the sales te I'm on my fourth Subaru from this dealership even though it's quite a drive from my home to get there (I live in Illinois). Everyone from the sales team to the outstanding service department to the dealership owners goes above and beyond in customer service. I have used other Subaru dealers in the past, but was treated "less than" because I am female. I'll drive further...give me the Dean Team! More
The Best A-Z What can I say, they are the best! Since 2013 I’ve bought 4 New Subarus from The Dean Team and I have a used Baja that is serviced only with them. What can I say, they are the best! Since 2013 I’ve bought 4 New Subarus from The Dean Team and I have a used Baja that is serviced only with them. Not only is the Salesman easy to work with, (you need to check into the guaranteed trade up programs) it’s what goes on after the sale. The service and parts staff are willing to go the extra mile to accommodate your needs. So I have 3 Subarus currently being serviced at the Dean Team no surprises, no disappointments. I travel 47 miles one way to get there, but worth it! It’s the Dean Team’s staff that keeps me coming back! More