Back

Dean Team Subaru Volkswagen - Service Center

Ballwin, MO

4.7
300 Reviews

300 Reviews of Dean Team Subaru Volkswagen - Service Center

Sort by
March 26, 2019

In for airbag recall Able to bring in the car earlier than scheduled. Very accommodating service department. Comfortable waiting area. Snacks, coffee, other hot drinks a More

by Subaguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Annie Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 12, 2019

Excellent Customer Service! After having some issues with our VW Routan, we found Dean Team. The entire staff was so helpful and being a Mom with 3 kids, they made sure I had a More

by Ashley070911
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Fix
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 24, 2019

New lease My prevous car needed way too many repairs. They helped me immediately into a new lease and every person in each department was great! They also had e More

by Sheila 1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Gotsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Hampton, Wade Knuckles
February 18, 2019

Great service. JD went over all features and functions of my new Outback that I purchased. I was a little confused about a few of the functions, but he provided deta More

by Happy outback owner
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
J.D. Daugherty
February 01, 2019

Dean Team Subaru is the BEST Dealership! All Excellent!! I proudly give all the staff at Dean Team Subaru my highest possible rating. From Eric Harrelson to Annie Thompson they all deserve my highest prais More

by onre
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Harrelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Annie Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Brockmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The mechanics were great as well. Very professional and do a super job!
January 18, 2019

Very helpful They go above and beyond to help. Today they stayed after regular time to check my battery. One mechanic volunteered to stay longer to replace it fo More

by Mrobison
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Fix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I would like to list the mechanic who stayed, but I forgot his name.
January 08, 2019

Great service Had to reschedule oil change and tire rotation three times today because another appointment kept changing. Dean Team VW kindly accommodated to my s More

by CMN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Fix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Hampton, Wade Knuckles
November 27, 2018

Great Service as always I had a dead battery on my Forester, used the Subaru Roadside assistance which is super easy, they just text you a link and your phone location servic More

by mattbromley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Harrelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2018 -

Dean Team Subaru Volkswagen responded

Thank you for your great review, and your business!

September 22, 2018

Outstanding Service I'm on my fourth Subaru from this dealership even though it's quite a drive from my home to get there (I live in Illinois). Everyone from the sales te More

by Mo15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Annie Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Molly Dean-Newberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Wright
Sep 25, 2018 -

Dean Team Subaru Volkswagen responded

Thank you for your great review, and your continued trust in us to earn your business!

September 20, 2018

The Best A-Z What can I say, they are the best! Since 2013 I’ve bought 4 New Subarus from The Dean Team and I have a used Baja that is serviced only with them. More

by Geo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Ostlund
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Harrelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Annie Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith service tech, Tom Gould, Matt Kuhn
...
16
...