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Dean Team Subaru Volkswagen - Service Center

Ballwin, MO

4.6
302 Reviews

302 Reviews of Dean Team Subaru Volkswagen - Service Center

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August 19, 2022

The entire crew at Dean Team from sales to service have been fantastic to work with. They are always smiling and happy to help. Couldn’t be happier. More

by mandiedoor08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Fix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Sack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Hampton, Jim Happe
August 19, 2022

Eric Harrelson, Paul Fix Scott Sack were an amazing team to with with on our Jeep’s brake (plus some) issue. They explained everything with excellent detail and even showed pictures of the problem. We actua More

by susansmith0420
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Harrelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Fix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Sack
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 18, 2022

I wasted a full day with my car at Meineke. Issues were not resolved! This dealership is not as convenient for me but boy is it worth the drive when working with people like Annie! They ski More

by Jennifer.hoffman24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Annie Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 18, 2022

Dean team and it’s employees are always very friendly knowledgeable and efficient. We would never go anywhere else. More

by Mary Ellen Block
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Fix
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 18, 2022

I bought a Volkswagen but the service feels like I purchased a Rolls Royce. Great customer service everytime! More

by ccw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Fix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Sack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carl Schaeffer
August 18, 2022

Nice new facility but customer parking(lack of) an inconvenience. Scott Sack, the service writer, is top notch-good communication and attentive follow up. More

by Flatlander
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Sack
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 17, 2022

Great service. Fast, friendly and clear descriptions of the work to be performed. Work was completed as promised and I was on my way with no hassle. More

by Bob V.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Fix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Duke Iwata
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 17, 2022

Great, loved our salesman Mark Harmon. Very responsive and helpful with our purchase in 2019 More

by Jennie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Duke Iwata
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 17, 2022

Duke is excellent and super friendly. Very knowledgeable about his field. Shares lots of good information at every service visit More

by Jennie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Duke Iwata
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 17, 2022

Paul and the Dean “dream” Team VW techs have really helped me lately. My Atlas has had a few quirks lately - requiring multiple, unrelated services. Paul is always quick to respond, and has been able More

by Momlife9808
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Fix
5.0
This rating includes all reviews, with more weight given to recent reviews.
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