Dean Arbour Ford of Tawas

Charlie Smith is top notch salesman. He did everything in his power to satisfy my experience. The Service department on the other hand is the worst service I've ever received. I took my He did everything in his power to satisfy my experience. The Service department on the other hand is the worst service I've ever received. I took my new used truck In to be serviced for shaking in the steering. Finally over a month later i received the vehicle back with the same exact issues i had when i took it in. Nothing had been done with the truck to my knowledge because i still have the same issue with the truck as when i took it in. More

Outstanding service and salespeople Would do business with them again. Very helpful and knowledgeable. OUTSTANDING with them again. Very helpful and knowledgeable. OUTSTANDING More

This was my first experience with a Ford and I am very satisfied. This dealership is wonderful and Casey couldn't be more helpful. Love the dealership and my new car. satisfied. This dealership is wonderful and Casey couldn't be more helpful. Love the dealership and my new car. More

Truly a pleasurable, non hassle transaction, Casey was as low key as you can be, finance was no pressure as well, great experience. low key as you can be, finance was no pressure as well, great experience. More

Have been going to this dealership for almost 30 yes. And have no complaints ever.. My sales person is always on top of things. The rest of the service staff is always helpful and knowledgeable. And have no complaints ever.. My sales person is always on top of things. The rest of the service staff is always helpful and knowledgeable. More

Great service. I get all my cars from Charlie Smith. He's great to work with. I get all my cars from Charlie Smith. He's great to work with. More

Excellent buying experience, friendly and knowledgeable staff. Highly recommend this dealership. The staff explained things well throughout the buying process. staff. Highly recommend this dealership. The staff explained things well throughout the buying process. More

We love Dean Arbour of Tawas and would never choose anyone else, from Charlie to the staff. Our main dealership since moving North. anyone else, from Charlie to the staff. Our main dealership since moving North. More

They were very helpful and great people to work with they made the buying process very easy and smooth made the buying process very easy and smooth More

Dean Arbour Ford of Tawas is amazing! They helped custom order my new Explorer, kept me up to date on delivery time, & when it arrived, everything went smoothly as far as paperwork goes. They helped custom order my new Explorer, kept me up to date on delivery time, & when it arrived, everything went smoothly as far as paperwork goes. I ordered accessories through the Parts Department that came the next day! They are wonderful in every department!! Cannot recommend them enough! More