Deacon's Chrysler Jeep
Mayfield Village, OH
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Crappy No call back to let me know about pricing. very bad customer service. I will never go here again and will be telling my friends not to also. Steve sho No call back to let me know about pricing. very bad customer service. I will never go here again and will be telling my friends not to also. Steve should be demoted or fired. More
Lease of compass Kathy is a reason we would come back to Deacons. She was great to work with. We really liked her relaxed approach. I would recommend her to others. Kathy is a reason we would come back to Deacons. She was great to work with. We really liked her relaxed approach. I would recommend her to others. More
Bait-and-switch I saw a price online, took the listing in, spent 2+ hours there test driving and looking at the car then when it came time to close the deal the manag I saw a price online, took the listing in, spent 2+ hours there test driving and looking at the car then when it came time to close the deal the manager came over and said they RAISED the price. Over the course of two hours! They wouldn’t honor their original price and the manager was very rude and dismissive. So bravo, Deacon’s. Advertising a deal to get customers in store then not honoring it is called a bait-and-switch, which is illegal. Don’t waste your time at this place. Go somewhere else, anywhere else. More
Amazing experience! I have to be honest and admit that I had a no pressure and hassle free car buying experience at Deacon's Chrysler Jeep Dodge. Actually, I had a lot of I have to be honest and admit that I had a no pressure and hassle free car buying experience at Deacon's Chrysler Jeep Dodge. Actually, I had a lot of fun. I got more than what I expected, and salesperson Mike Behm was fantastic. He was great to work with. He was open, honest and fair. Scott Varo was great to work with and talk with. We both had Tennessee experiences to share, and I had a wonderful time talking with fellow Kansan Jesse Remby. I don't normally refer people to car dealerships, apartments or credit card companies. The part where I said I don't normally refer people to car dealerships changed on February 2, 2018. To go anywhere else for a new or used car, in my opinion, would be a mistake. However, don't take my word for it. Go see for yourself. You won't be sorry. To everyone at Deacon's Chrysler Jeep Dodge, thank you for a wonderful experience! More
New Jeep JL purchase I worked directly with Mike Behm, sales associate at Deacon's. Mike was very friendly and accommodating and had a sense for which direction I wante I worked directly with Mike Behm, sales associate at Deacon's. Mike was very friendly and accommodating and had a sense for which direction I wanted to go with my new vehicle purchase. From that, he helped guide me to the right places to get more info and to coach me through the whole process. He would make logical, considered recommendations for me along the way, but never "pushed" me into anything that I didn't want. Mike and the others at Deacon's made my car buying purchase painless, and in fact I told Mike that this is probably the most fun I've had buying a car! I would recommend Deacon's and Mike Behm. More
First dealer I came to and I drove home with a new SUV I am so happy right now. I came to look at SUV and I found one. The salesmen Steve did everything in his power to make sure I drove home with the exac I am so happy right now. I came to look at SUV and I found one. The salesmen Steve did everything in his power to make sure I drove home with the exact jeep I wanted. He gave it for the price I wanted. There we r no games played. I couldn't have been happier. Steve made this experience great. I had no idea I would be driving home the same day with a brand new car. More
New 2018 Jeep Compass Extremely fast and easy process, Randy made the whole process simple and was a great help, I would definitely recommend Deacon's to any of my friends. Extremely fast and easy process, Randy made the whole process simple and was a great help, I would definitely recommend Deacon's to any of my friends. Specifically to go to Randy. More
Excellent salesman Never felt under pressure to buy a vehicle. I feel we made a great Buy! Took the time to make sure we understood our warranty. Never felt under pressure to buy a vehicle. I feel we made a great Buy! Took the time to make sure we understood our warranty. More
2018 Jeep purchase Mr. Kobe was very personable and helpful. I am very pleased with the customer service that I was able to find the exact model and color that I wanted Mr. Kobe was very personable and helpful. I am very pleased with the customer service that I was able to find the exact model and color that I wanted for an excellent price. More
AMAZING! Everyone I came in contact with was so nice and helpful especially my sales person, Kathy Saywell! I emailed the day before and showed her the car I Everyone I came in contact with was so nice and helpful especially my sales person, Kathy Saywell! I emailed the day before and showed her the car I was interested in, I made an appointment and when I got there the car was already pulled up front. She was very knowledgeable about the car and was able to negotiate a price that worked for both of us. She was AMAZING! Also, Scott in financing was very friendly and helpful! I was in and out in my new car in about 2 hours. I would absolutely recommend Deacon's and Kathy Saywell! More