Deacon's Chrysler Jeep

Kathy Saywell, Salesperson Kathy is extremely professional. She was patient and attentive to my needs. She is also very knowledgeable about the products being sold, the dealersh Kathy is extremely professional. She was patient and attentive to my needs. She is also very knowledgeable about the products being sold, the dealership; though most importantly, if there was a question I had that she didn't know the answer to she would say so up front and then inquire within to make sure I received the most accurate information versus "telling me what I wanted to hear" per se. To me, this is exemplary of a commendable salesperson. More

Best car buying experience ever I needed a new car, but I wasn't planning on getting one Friday night. We drove past Deacons and my mother just pulled in, Randy helped us. He was gre I needed a new car, but I wasn't planning on getting one Friday night. We drove past Deacons and my mother just pulled in, Randy helped us. He was great. He found the car I was interested in and we went on a test drive. The test drive was a nice amount of time on the road to really see how the car handled. Randy explained all the features of the car during the drive. When we got back we sat down to do numbers and our plan was to continue our search over the weekend. The number Randy gave us was just to good to shop it any further. Randy was great and I love my new car. I would highly recommend him to anyone in the market for a new car. More

Leased a 2017 Dodge Durango RT Kathy Saywell hands down is the best sales rep in Ohio. Here is why I can be a very difficult customer, because I know what I want and I know what I a Kathy Saywell hands down is the best sales rep in Ohio. Here is why I can be a very difficult customer, because I know what I want and I know what I am worth and I wont just take anything sales reps try and throw at you. To show you how great Kathy is, this is the 3rd vehicle she has sold me since 2014. She was at another dealership, prior to coming to Deacon's I found her and have moved my business to where she is. I will continue to do so. My wife and I are very pleased with our most recent purchase, she went out and found exactly what she wanted. My wife is a very picky person, I mean if you have to pay for it why not get what you want. Kudos to Deacon's Chrysler Dodge Jeep RAM, for hiring such a great sales rep. More

Great service This Jeep shop was recommended by my family moving consultant when I asked for the trustable Jeep dealership in Cleveland for buying my Wrangler. Kath This Jeep shop was recommended by my family moving consultant when I asked for the trustable Jeep dealership in Cleveland for buying my Wrangler. Kathy Saywell, one of their sales consultants, helped me to figure out what I really need as this is my first time to buy Wrangler and also kept me updated on their progress based on my requirements when I backed to Singapore between June and mid of July. I got my key only after 5 days when I formally landed in Cleveland, this saved my time on homework, comparison and my money of renting car. And Kathy even helped me to return my rented car when I got my new key. I appreciated a lot to Kathy's work on my purchasing this time and she saved me a lot of time and gave me the great experience as a foreigner just landed. More

Best car experience I have ever had It is rare to find honest and sincere people who can tell you what you need to hear not just what you want to hear. He is direct honest and just overa It is rare to find honest and sincere people who can tell you what you need to hear not just what you want to hear. He is direct honest and just overall amazingly patient good hearted and good sense a humor. I have bought more than 5 cars in my life and this was my best experience. More

Exceptional! George Humbert did an exceptional job in helping me purchase my new jeep grand Cherokee. He walked me thru all the options available on my vehicle as George Humbert did an exceptional job in helping me purchase my new jeep grand Cherokee. He walked me thru all the options available on my vehicle as well as the applications. I felt extremely comfortable with him. More

Creative sales presentation We had decided on a new Grand Cherokee, primarily because we needed the ability to tow. We were leasing a 2016 Lexus RX 350 and were accustomed to a We had decided on a new Grand Cherokee, primarily because we needed the ability to tow. We were leasing a 2016 Lexus RX 350 and were accustomed to a luxury vehicle but figured we had to give up a lot to meet our new specific need. The vehicle we had decided on had many of the features we desired. Our Salesperson, Steve Kolb, got creative, and suggested a 2016 Summit model. So for about the same price as a new model, a notch down from the Summit, we got virtually everything we wanted in a car with about 10,000 miles. We're very happy with how things went and how we were treated. More

Service over and above Our recent dealings with Steve Kobe at Deacon's Chrysler Jeep in the lease of our new Chrysler Pacifica were nothing short of 5 stars. Steve's attent Our recent dealings with Steve Kobe at Deacon's Chrysler Jeep in the lease of our new Chrysler Pacifica were nothing short of 5 stars. Steve's attention to us as customers, follow-up and the time he took to explain every detail and technology of our new vehicle was over and above any dealership we have been to. We would not hesitate to recommend the dealership or Steve Kobe to any friends who are thinking of a Chyrsler vehicle. More

I am back in a Jeep My husband and I have always loved the jeeps and we took this opportunity to see the new ones. Randy was extremely helpful and knowledgeable about t My husband and I have always loved the jeeps and we took this opportunity to see the new ones. Randy was extremely helpful and knowledgeable about them. When I purchase a new car I like to go back to the same people. I feel a closeness with them . More

My first new Chrysler Staff was helpful and I dare say went out of their way to answer my questions and provide me with a vehicle suited to my needs. My wife, mother-in-la Staff was helpful and I dare say went out of their way to answer my questions and provide me with a vehicle suited to my needs. My wife, mother-in-law and two small children were with me at the Dealer but the staff remained friendly and even helped to keep the children entertained. More