Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Deacon Jones Ford Lincoln - Service Center
Goldsboro, NC
543 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
543 Reviews of Deacon Jones Ford Lincoln - Service Center
Sort by
March 30, 2025
Call to make appointment and was immediately set u and service came with in 30 minutes everything was completed with same professional service service came with in 30 minutes everything was completed with same professional service More
by jewelrywoman
Verified CustomerEmployees Worked With
John mark - Robby
March 28, 2025
Service and personnel Deacon Jones is impeccable. You’ll never find anybody more concerned about your health of your vehicle than Deacon Jones. You’ll never find anybody more concerned about your health of your vehicle than Deacon Jones. More
by dhorne0
Employees Worked With
All service providers
March 27, 2025
Stop sending links to give you reviews. I will give you a poor one. Also, the tech neither reset my oil light nor reset my tpms sensors. I will give you a poor one. Also, the tech neither reset my oil light nor reset my tpms sensors. More
by No stop sending review requests
Employees Worked With
Don’t remember, kept passing me between advisors
March 27, 2025
My wife and I had to involve corporate to get satisfaction addressing our concerns. If sales, parts and service would have been as sensitive to customer concerns as they were to their respective satisfaction addressing our concerns. If sales, parts and service would have been as sensitive to customer concerns as they were to their respective areas of profit we would not have had to involve corporate. However; after contacting, corporate were very satisfied with their decisions, and as a result we will continue to trust in Ford for our purchases and maintenance needs. More
by dhrenee
Employees Worked With
JTt.Deichmueller (sales), JD (services), and Parts representatives
March 26, 2025
Michael in service always makes sure that I am taken care of. The service is great and my vehicle is always taken care of. Shane from Sales always checks on me while I am waiting too. I have purchased 6 o of. The service is great and my vehicle is always taken care of. Shane from Sales always checks on me while I am waiting too. I have purchased 6 or 7 vehicles from Deacon. More
by elva.mozingo
Employees Worked With
Michael and Shane
March 25, 2025
They replaced my low ride suspension with struts and I know my steering would change but I don’t believe it should be so hard to turn when i first takeoff took it back twice still not right know my steering would change but I don’t believe it should be so hard to turn when i first takeoff took it back twice still not right More
by BIGMAC3505@yahoo.com
Employees Worked With
Chad
March 25, 2025
As soon as I called the service department Michael was great. I explained exactly what I needed. As soon as I arrived Michael took care of my needs and made sure the job got done promptly and efficientl great. I explained exactly what I needed. As soon as I arrived Michael took care of my needs and made sure the job got done promptly and efficiently. Michael came to the waiting area and ask if I had any other needs, questions and/or concerns. Michael is the reason I would return due to his abilities and work ethics More
by mhs8691bb
Employees Worked With
Michael in Service Department
