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Deacon Jones Ford Lincoln - Service Center

Goldsboro, NC

4.7
483 Reviews

483 Reviews of Deacon Jones Ford Lincoln - Service Center

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January 30, 2025

My sales lady was great. Rylee was very helpful and knowledgeable about my new vehicle. The parts department was very friendly. The service department has been on the ball. Go More

by Eddie Ray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rylee , John Mark
January 27, 2025

I am very disappointed and not satisfied with the service that was done to my vehicle. I spent over $4,000 and it is running worst now then it ever has when I carried it to you now they want to change me ano More

by LYNWOODKOONCE2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Advisor:Frank OliverI/246*w*--Tech: Gustavo Acevedo (912)
January 24, 2025

None of the issues I spoke of were fixed except 1. One issue made worse that I didnt ask to be done on my initial visit. Had a tpms sensor replaced yet the low tire pressure light was on when I got in More

by j.w.hoskinll
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dont know their names
Jan 28, 2025 -

Deacon Jones Ford Lincoln responded

J.w.hoskinll, it is disappointing for us to hear that your experience was anything less than great. Please reach out to us so we can work towards a resolution. Thanks again for bringing this to our attention. We hope to hear from you soon. All the best, Deacon Jones Ford Lincoln (919) 736-3387

January 23, 2025

Outstanding! I wish you had car wash/cleaning with service. Otherwise I was treated outstandingly More

by dunsmoremichael61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike in service
Jan 28, 2025 -

Deacon Jones Ford Lincoln responded

Hello Dunsmoremichael61, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you. Hunter Stovall https://www.deaconjonesfordlm.com/

January 22, 2025

wonderful respect and service. i trust them with my cars and truck. they do what they say thay will do. More

by PEGGYTEACHEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
john mark hill
Jan 28, 2025 -

Deacon Jones Ford Lincoln responded

We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you. Hunter Stovall https://www.deaconjonesfordlm.com/

January 22, 2025

Great dealer ship to work with . Great staff and manager is very knowledgeable about there business and products More

by BUNN_MONUMENTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ferrell
Jan 28, 2025 -

Deacon Jones Ford Lincoln responded

Bunn_monuments, we are so happy to read such a great review about Deacon Jones Ford Lincoln! Please don't hesitate to reach out to us if there's anything more we can do! Hunter Stovall https://www.deaconjonesfordlm.com/

January 18, 2025

The service department is always fantastic. Michael is always so helpful and goes above and beyond every time we are there. More

by npeedin12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Jan 21, 2025 -

Deacon Jones Ford Lincoln responded

Npeedin12, we really appreciate your positive review! Please don't hesitate to reach out if there's anything additional we can do for you. Hunter Stovall https://www.deaconjonesfordlm.com/

January 18, 2025

Great customer service. It was a rough start buying my car but they made up for it with great customer service More

by JEF0702
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glenn porter
Jan 21, 2025 -

Deacon Jones Ford Lincoln responded

Hi Jef0702, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Hunter Stovall https://www.deaconjonesfordlm.com/

January 18, 2025

I love getting my vehicles serviced at Deacon Jones the service team is patient, kind, knowledgeable, very friendly, and thorough. More

by Greatgulley13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Bartlett
Jan 21, 2025 -

Deacon Jones Ford Lincoln responded

Greatgulley13, we really appreciate your feedback! We do hope we can be of assistance in the future. Take care! Hunter Stovall https://www.deaconjonesfordlm.com/

January 18, 2025

As our luck would have it all three of our cars needed a service! Deacon Jones kept us informed of the recommendation services and worked with our families’ schedule to pick up each of our completely servic More

by Christy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nina
Jan 21, 2025 -

Deacon Jones Ford Lincoln responded

Hello Christy, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help! Hunter Stovall https://www.deaconjonesfordlm.com/

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