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Deacon Jones Chrysler Dodge Jeep RAM - Service Center

Smithfield, NC

4.7
202 Reviews

202 Reviews of Deacon Jones Chrysler Dodge Jeep RAM - Service Center

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February 22, 2019

Recall wirk Jami was very friendly. Welcomed me with a smile on a rainy morning even after I was a couple late for my appointment. Offered me a ride back to my of More

by Happycustomer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jami Williams
February 22, 2019

Service manager respectfully and professional. Service manager explained the repair I needed in a way I could understand. Let me know how much it would cost to before the repairs were made. I high More

by sherryb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Underwood
February 19, 2019

Going the extra mile. Jason made the extra effort to get me in the same day I called to inquire about the recall on my new Ram truck. They even took care of another recall More

by tim_barbour
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Underwood
February 19, 2019

Warranty work Seems like the problems are worse than before the updates. Don't know what they did but would not recommend this dealer to anyone else. More

by yungbxtch7
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Chris Dearing
February 16, 2019

Great job They took me on time.The gentleman was very nice.Great customer service . Polite very cooperative with any of my questions. And again very good cust More

by jmjrr1956
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure
February 15, 2019

Great service My Dodge dart was running pretty rough after starting so I brought it to the dealership to see if it was something simple. Jason got me taken care of More

by mfrickman89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Griffin, Jason Underwood
February 15, 2019

Oil change tire rotation Always there and available to cover my needs. Jason takes good care of the customers and everybody else does a fine job also. Thank you More

by andylynn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Underwood
February 15, 2019

Best Service Jason went above and beyond. Best customer service I have ever received at the same time at a Dodge Dealership. Jason you deserve a raise . More

by jimmytammy1994
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Underwood
February 15, 2019

Service Department Jason is very dependable, true to his words. He makes sure my jeep service is quick and done right. He is very friendly and makes sure I am pleased More

by janetpope
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Underwood
February 15, 2019

Excellent Came in at the last minute to get an oil change was in and out in no time good service and good snacks do not mind going there to get service More

by bmc5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruth Pincus, Jason Underwood, Chris Dearing, Barry Richert
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