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Deacon Jones Chrysler Dodge Jeep RAM - Service Center

Smithfield, NC

4.7
202 Reviews

202 Reviews of Deacon Jones Chrysler Dodge Jeep RAM - Service Center

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March 09, 2019

Great job well done. No hassle and a great job well done. Very friendly service Dept crew. Appreciated the quick service. Never a Rory when my vehicle is being serviced. More

by seabrze467
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Underwood
March 09, 2019

Over priced They service tech said it was required I change my brake fluid to pass a NC vehicle safety inspection...When I told her she was full of s#$ she change More

by Yankeis1977
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Candy Perry
March 05, 2019

Awesome! Jason provided awesome and outstanding customer service. That is the most important aspect of any business relationship for me personally. I will ret More

by Joseph
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Underwood
March 01, 2019

Turbo replacement Dropped off the vehicle on a Thursday. Got it back the following Wednesday. Job was not completed in 1 day as informed. I had an issue with communic More

by Mr. RAM 3500
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Underwood
March 01, 2019

Had a problem with my radio, and tailgate latch. Great knowledge of my problem, very friendly, kept me updated on progress.Nice waiting area, got me in within a day. Will go back whenever we need wor More

by tony_tavenner
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Phillip Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Dearing, Barry Richert
February 23, 2019

Great and honesty Very courteous.😇 I like how she was honest about the prices. I would recommend everyone to her. She made sure we got an good deal. More

by mjeanette44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jami Williams
February 23, 2019

Recall repairs Jason could not have been better to deal with. I’ve never attempted to purchase a vehicle from Deacon Jones, but I will for the next one because of th More

by wcci
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Underwood
February 23, 2019

Oil change Quality work and good attitudes. Enjoyed working with their service center. They have always been professional and respectful of our time. We plan on More

by vmedlin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Underwood, Chris Dearing, Barry Richert
February 22, 2019

Good service They were able to solve the issue with my car and do general maintenance on my vehicle at the same time. Overall, it was good service. More

by jennierizzo1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrek Carpenter , Chris Dearing
February 22, 2019

Great experience handling recall Easy process from start to finish. Very professional. Friendly service dropped off and called when ready no hassles no attempts to up sell anything. A More

by MIKE_WOLBERT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Underwood
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