Back

Deacon Jones Chrysler Dodge Jeep RAM - Service Center

Smithfield, NC

4.7
202 Reviews

202 Reviews of Deacon Jones Chrysler Dodge Jeep RAM - Service Center

Sort by
March 24, 2023

Deacon Jones CDJR is number one! From the Jones family as owners right on down to my technicians I have bought 5 vehicles borh new and used and always has a pleasant experience. Th More

by Firecop947
Recommend Dealer
Yes
Employees Worked With
Dustin Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane Brady, Anthony Mcauley, Brian Butler
Mar 27, 2023 -

Deacon Jones Chrysler Dodge Jeep RAM responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Deacon Jones Chrysler Dodge Jeep! If you have any further questions, please give us a call. We're always happy to help!

March 23, 2023

The staff is always helpful and friendly. They go out of their way to make sure you are satisfied. More

by Iszeke2006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phillip Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian in Jeep service department
Mar 27, 2023 -

Deacon Jones Chrysler Dodge Jeep RAM responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Deacon Jones Chrysler Dodge Jeep! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 06, 2023

Great Service as always Brian always go's out his way to make sure Im happy with the service on my Jeep Thanks Brian!! More

by coop12_3
Recommend Dealer
Yes
Employees Worked With
Phillip Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2023 -

Deacon Jones Chrysler Dodge Jeep RAM responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 05, 2023

Kind, Courteous and Professional Team, Very dedicated to meet or exceed customer needs and satisfaction every time ! More

by Bluegrasser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jami Williams, Brittny Pittman, Tyler Wellons, Jason Underwood, Chris Dearing, Barry Richert, Candy Perry
Mar 08, 2023 -

Deacon Jones Chrysler Dodge Jeep RAM responded

Hi, we are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

February 02, 2023

This dealership has professional, courteous, and "go-getters" in all departments including sales, service, & collision centers. All aspects of this dealership are class acts. I will definitely keep More

by Jimmy C.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jami Williams, Brittny Pittman, Tyler Wellons, Jason Underwood, Chris Dearing, Barry Richert, Candy Perry
Feb 05, 2023 -

Deacon Jones Chrysler Dodge Jeep RAM responded

Hi Jimmy, thank you so much for your positive comments about Deacon Jones Chrysler Dodge Jeep! If you have any further questions, please give us a call. We're always happy to help!

January 24, 2023

Awesome Service & Sales Team . There always available to hep you!!! They know how to make you feel special !!! More

by phillipj542
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phillip Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Underwood
Jan 27, 2023 -

Deacon Jones Chrysler Dodge Jeep RAM responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

January 21, 2023

I took my 2019 Ram 5500 there the 2nd week in October 2022 for warranty work on a Fuel Injector and a Gasket oil leak inside of the engine..I picked up my vehicle on January 12,2023. It is 3:20am January More

by s_and_s_carrierservice@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason Underwood
Feb 09, 2023 -

Deacon Jones Chrysler Dodge Jeep RAM responded

Mr. Godwin, we understand your frustration with your vehicle. On your visit to the dealership Monday, Jan. 23, 2023, we inspected the vehicle and found nothing we had completed that caused the issue with your vehicle. We found the Turbo down pipe had blown off. We understand that you have put over 3,000 miles on the truck since it was last in our service department. We truly understand how frustrating having issues with your vehicle can be and are sorry you are experiencing this. Deacon Jones Auto Group

January 18, 2023

Deacon Jones Auto Group is incredible! I want to thank DJ CDJ Brian Butler, the whole Service Team and Shane (GM) and the Sales Team for giving me a great customer experience. More

by Robert J Overly Sr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Underwood, Chris Dearing, Barry Richert
Jan 22, 2023 -

Deacon Jones Chrysler Dodge Jeep RAM responded

Hi Robert, thank you for your kind review; we are happy to pass along your comments to the team here at Deacon Jones Chrysler Dodge Jeep! If you have any further questions, please give us a call. We're always happy to help!

January 02, 2023

Got me in day before a holiday, diagnosed the problem, worked out payment with dealer i bought from and fixed the problem More

by Ltmollo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
Jan 04, 2023 -

Deacon Jones Chrysler Dodge Jeep RAM responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

December 31, 2022

I have enjoyed going to Deacon Jones Chrysler Dodge Jeep Ram at Smithfield. Each time that I have had my car serviced. They have kept my appointment. The service department is friendly and professional w More

by stewartwfb5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Butler
Jan 02, 2023 -

Deacon Jones Chrysler Dodge Jeep RAM responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

...
5
...