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Deacon Jones Chrysler Dodge Jeep RAM - Service Center

Smithfield, NC

4.7
202 Reviews
Call Service Center (877) 224-3036

202 Reviews of Deacon Jones Chrysler Dodge Jeep RAM - Service Center

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November 20, 2023

Very knowledgeable and professional when I had them inspect my Dodge Promaster 1500 Camper Van! Brian Butler the service manager went over all of my warranty with me so I was educted about the continu More

by johnmoyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
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November 17, 2023

Great service. Fast with no wait. Friendly staff. Completely remodeled facility. Very modern and clean. More

by Melissa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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October 27, 2023

I cannot rave abou the service department at Deacon Jones CDJ enough. I have taken all of my vehicles here and have never been disappointed. They are the best. More

by redwolffan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian and Renee
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Oct 31, 2023 -

Deacon Jones Chrysler Dodge Jeep RAM responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

October 20, 2023

Completed my vehicles service and recall appointment ahead of time and all work was completed to satisfaction More

by ryomonjedi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Wellons
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Oct 31, 2023 -

Deacon Jones Chrysler Dodge Jeep RAM responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! We look forward to your next visit! Take care!

October 05, 2023

Fix mein the schedule and out in no time. All way good services thank u. More

by Susangay0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Underwood, Chris Dearing, Barry Richert
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Oct 31, 2023 -

Deacon Jones Chrysler Dodge Jeep RAM responded

Susangay0, thank you for your kind review; we are happy to pass along your comments to the team here at Deacon Jones Chrysler Dodge Jeep!

August 10, 2023

Always friendly, appointments easily made, work done quickly. If any work is needed it is explained and you’re not pressured. More

by Meta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon
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July 26, 2023

Busy, but handled perfectly. Did exactly what they said they would do. Highly recommend them. More

by Travistart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jami Williams, Brittny Pittman, Tyler Wellons, Jason Underwood, Chris Dearing, Barry Richert, Candy Perry
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July 24, 2023

The service manager Anthony was excellent. Got me in and out quickly. Will come back every time from Raleigh for my services. More

by mbarnes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Underwood , Jason Underwood, Chris Dearing, Barry Richert
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June 19, 2023

The service was great and the service representative was very helpful and professional. Took care of my problems fast More

by gcamposjkd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Dearing
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June 16, 2023

Brian in the service department always provide excellent customer service. They treat you like family. I have purchased 5 vehicles with Deacon Jones Smithfield. More

by aishaaphipps1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Bultler
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