Deacon Jones Chrysler Dodge Jeep RAM - Service Center

Pulled codes w/out testing the battery Went in because I got a dash warning that the stop/start program needed service. Told me I’d have to come back or leave it with them because it was th Went in because I got a dash warning that the stop/start program needed service. Told me I’d have to come back or leave it with them because it was throwing a “lot” of codes. I told them at the beginning I thought it was the battery because the start/stop had stopped cutting in weeks earlier. They apparently didn’t test the battery because when I left with an appointment for two days later I stopped at Advance and had the battery tested. It was all but dead. New battery. No more problems. Hmmm. Guess it wasn’t an EMS... I think that’s what he said. I was so mad I don’t quite remember. More

Service was great and I would recommended Deacon Jones to anyone looking for a great dealership to do business with. Service was awesome and so was Varry was great and I would recommended Deacon Jones to anyone looking for a great dealership to do business with. Service was awesome and so was Varry More

Always wonderful Everyone is always friendly ! Everything is done in a very timely manner Great people to do business with !! Been a customer for about 35 years Everyone is always friendly ! Everything is done in a very timely manner Great people to do business with !! Been a customer for about 35 years More

Fast courtesy service Friendly service. Was able to fit us in the day we called. Fixed timely and everyone was nice. Pleasant waiting area. Will return with any issues in t Friendly service. Was able to fit us in the day we called. Fixed timely and everyone was nice. Pleasant waiting area. Will return with any issues in the future. More

Timely. Friendly Had to take vehicle in for a recall. They called and scheduled the appointment and when I arrived the took the vehicle in a timely manner and I was ou Had to take vehicle in for a recall. They called and scheduled the appointment and when I arrived the took the vehicle in a timely manner and I was out in no time. More

Poor this time I had to have apart replaced which I was told would take 20min. It took me three trips and an almost 2 hour wait because at first they didn’t have the I had to have apart replaced which I was told would take 20min. It took me three trips and an almost 2 hour wait because at first they didn’t have the part. Came back the next day and they had ordered the wrong part. Came back a third time and sat for almost 2 hours. Did I mention I lived 25 min away? They could have at least given me a gas card for the inconvenience?! You drop the ball this time Deacon Jones. More

Quick & efficiency Great place of business from customer to founding out the exact problem of your vehicle and fixing it at a manageable time with a guarantee to back th Great place of business from customer to founding out the exact problem of your vehicle and fixing it at a manageable time with a guarantee to back there work. More

No writing Get rid of writing. I will not partipate in any survey that requires oration. I do not know who entered my vehicle for recall because I was not introd Get rid of writing. I will not partipate in any survey that requires oration. I do not know who entered my vehicle for recall because I was not introduced. Do not contact me again if I have to prepare an English assignment. More

Friendly advisor quick turnaround Service Advisor was nice, turned Jeep around fast for service and fixing window tint. We were pleased with the visit Thanks a bunch for your time Service Advisor was nice, turned Jeep around fast for service and fixing window tint. We were pleased with the visit Thanks a bunch for your time More

Quick Friendly Service I had to take my Ram Truck in for a recall fix to the ignition module. I drove to the service garage entrance where the door opened automatically, dr I had to take my Ram Truck in for a recall fix to the ignition module. I drove to the service garage entrance where the door opened automatically, drove in, gave the service manager the keys, went to the customer lounge for about 45 minutes and then it was ready in the time they said it would be. Couldn't be simpler than that. The lounge is nothing fancy but it's comfortable, got a TV area, snacks, drinks, and a separate place to read. I'll be back. More