Deacon Jones Chrysler Dodge Jeep RAM - Service Center

Oil change, tire rotation and recall completion Work was completed in a timely manner, with no issues. All ares of concern were addressed..... I intend on returning when my vehicle requires another Work was completed in a timely manner, with no issues. All ares of concern were addressed..... I intend on returning when my vehicle requires another scheduled service More

Great staff !! Because I have purchased two vehicles in the past couple of years and the service has always been wonderful. I would recommend a friend or co worker t Because I have purchased two vehicles in the past couple of years and the service has always been wonderful. I would recommend a friend or co worker to deacon Jones. More

Repair not thorough. Past 2 times. Ram 5500 had to be towed after service repair for coolant system. In sept. This trip 2019 ram in for service. Dash board black. Told it was fixed. Ram 5500 had to be towed after service repair for coolant system. In sept. This trip 2019 ram in for service. Dash board black. Told it was fixed. Drove to pick up. Not fixed. Not offered something to drive until Friday after I complained. Barry did call Friday. Told truck will be ready tues or wed. Just a couple of bad back to back experiences. Bought 12 vehicles here over past 5 years. 2 this year. Usually better. Always treated respectfully. Just want work done right More

Excellent service I am so impressed with the excellent service I received during my last visit. Excellent customer service, Jason and Barry are extremely friendly and a I am so impressed with the excellent service I received during my last visit. Excellent customer service, Jason and Barry are extremely friendly and amazing. More

They repaired an irritating low tire pressure light They were very attentive to my concerns about my Jeep Compass low tire pressure light. I was extremely satisfied with the professionalism and courtesy They were very attentive to my concerns about my Jeep Compass low tire pressure light. I was extremely satisfied with the professionalism and courtesy the service team showed me, would highly recommend them to anyone ! More

Radio install I had a new radio installed. I bought the Jeep from Deacon Jones used cars however they would not pay for the radio replacement. The navigation system I had a new radio installed. I bought the Jeep from Deacon Jones used cars however they would not pay for the radio replacement. The navigation system never worked since I purchased the jeep More

Service department visit Jason was very courteous and professional. He answered my questions and carefully listened and noted any concerns I had. And that is all for now. Jason was very courteous and professional. He answered my questions and carefully listened and noted any concerns I had. And that is all for now. More

Great job. I love going Deacon Jones because the people is great and the service is wonderful and the cars are always great. I come from Durham for the cars and I love going Deacon Jones because the people is great and the service is wonderful and the cars are always great. I come from Durham for the cars and the service. More

Motor replacement Needed We took the Jeep in because it was using about a quart of oil every 500 miles when driven on a trip (this was at 16000 miles). We did oil consumption We took the Jeep in because it was using about a quart of oil every 500 miles when driven on a trip (this was at 16000 miles). We did oil consumption test and everything they asked us to, but still could not get the problem resolved. Finally, at about 31000 miles they finally decided to replace the motor. It took 1 month to get the motor replaced. Jason was the only one who listened and tried to help. If you would like more information, feel free to call me at 919-779-1365. Regards, Donnie Thompkins More

Good Day for Oil Change Folks at Deacon Jones always get me in the door and out in good time. They do a Great Job taking care of my JEEP and Care about any needs that go alon Folks at Deacon Jones always get me in the door and out in good time. They do a Great Job taking care of my JEEP and Care about any needs that go along with that. They have my business and I Preciate them, A Lot. They will also service my other JEEP that my daughter drives and I count on them to take care of her. Thank You!!! More