Deacon Jones Chrysler Dodge Jeep RAM - Service Center

Awesome Jason Underwood made my visit enjoyable. His friendly personality and attention to detail really impressed me. I will be back soon for a oil change Jason Underwood made my visit enjoyable. His friendly personality and attention to detail really impressed me. I will be back soon for a oil change More

Great service Derek went above and beyond to investigate a squeak and give me an estimate to fix it in the future. He even called me a few days later after he doubl Derek went above and beyond to investigate a squeak and give me an estimate to fix it in the future. He even called me a few days later after he double checked to see if the fix was covered under my extended warranty. Very happy! More

Poor service Waiting over 6 weeks for parts. When some parts come in they are damaged while installing and they tried to pass it off. Would like to get my money b Waiting over 6 weeks for parts. When some parts come in they are damaged while installing and they tried to pass it off. Would like to get my money back for parts not delivered and go somewhere else. More

Great experience. But a little pricey Great experience. But a little pricey. Customer service was great Very nice people to work with. Wait time was short which was really nice. Will g Great experience. But a little pricey. Customer service was great Very nice people to work with. Wait time was short which was really nice. Will go back More

When some are against you Another dealership in Goldsboro, said he could help me if I'd have my car towed to his place; Not on my shift. Deacon Jones took care of the whole t Another dealership in Goldsboro, said he could help me if I'd have my car towed to his place; Not on my shift. Deacon Jones took care of the whole thing at no cost to me. Thanks for everything! Bobby More

Great prompt service Had a great experience with Derek. I drove from Durham because I added service to my car payment. Thought I had an appointment and didn't. He got me r Had a great experience with Derek. I drove from Durham because I added service to my car payment. Thought I had an appointment and didn't. He got me right in! Prompt, courteous service!! More

Headlight replacement, tire rotation and wheel alignment Eric was well educated, courteous and provided exceptional customer service. He made this experience the best service experience with deacon jones I h Eric was well educated, courteous and provided exceptional customer service. He made this experience the best service experience with deacon jones I have ever had. More

Great experience with recalls. I made an 8 AM appointment to get recalls taken care of. By 9:15 AM I was fixed and pulling out. Great additude, kindness and professionalism are what I made an 8 AM appointment to get recalls taken care of. By 9:15 AM I was fixed and pulling out. Great additude, kindness and professionalism are what I experienced. Thanks More

Warranty work Had warranty work done on a new truck I bought. Work done quickly with the service technician keeping me advised the whole time. Jason Underwood was o Had warranty work done on a new truck I bought. Work done quickly with the service technician keeping me advised the whole time. Jason Underwood was one of my service advisors and another one named Derek ( can’t remember last name) . Both were great! More

Good experience. Will be back. Service dept was helpful and efficient. Timely assistance and friendly.answered all my questions and took notes on the specific instructions on my ser Service dept was helpful and efficient. Timely assistance and friendly.answered all my questions and took notes on the specific instructions on my service. Good experience. More