Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Deacon Jones Chrysler Dodge Jeep RAM

Smithfield, NC

Overview
Employees
Reviews
Vehicles
4.6
291 Reviews
The Deacon Jones Family has been proudly serving North Carolina for over 34 years. Bobby Kenneth 'Deacon' Jones started on a small dirt lot in Princeton with a simple, yet profound idea on how to make a difference... "We Treat You How We Would Like to be Treated"
Contact Dealership

1109 N Brightleaf Blvd

Smithfield, NC

27577

Directions

By Type

Showing 291 reviews

July 24, 2023

The service manager Anthony was excellent. Got me in and out quickly. Will come back every time from Raleigh for my services. More

by mbarnes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Underwood , Jason Underwood, Chris Dearing, Barry Richert
Report | Print
July 05, 2023

Bought several vehicles from Deacon Jones and we have always been very satisfied with the dealership. More

by sgurganus
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Anthony Turnage
Report | Print
June 19, 2023

The service was great and the service representative was very helpful and professional. Took care of my problems fast More

by gcamposjkd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Dearing
Report | Print
June 16, 2023

Brian in the service department always provide excellent customer service. They treat you like family. I have purchased 5 vehicles with Deacon Jones Smithfield. More

by aishaaphipps1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Bultler
Report | Print
June 08, 2023

Service department was easy to work with and scheduling was quick and easy. Appointment time was accurate. More

by Willie.Crawford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Dearing
Report | Print
June 06, 2023

Great people getting the job done under a lot of pressure,staff new what I was asking of them More

by murphyslaw921
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon in ram service
Report | Print
June 05, 2023

Honest. Tell you what you need and give an honest quote with great service! Thank you! More

by Feptoledo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittny Pittman, Jason Underwood
Report | Print
May 29, 2023

My salesman, Phillip Jones, was personable and knowledgeable. He worked hard to find the truck I wanted. He has followed-up numerous times to ensure my satisfaction. More

by bcfootexx
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Phillip Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 04, 2023 -

Deacon Jones Chrysler Dodge Jeep RAM responded

Hi Bcfootexx, thank you so much for your positive comments about Deacon Jones Chrysler Dodge Jeep! We are happy to pass along your comments to the team here at Deacon Jones Chrysler Dodge Jeep! We hope to be of service to you again in the future. Best wishes, Deacon Jones Chrysler Dodge Jeep

May 29, 2023

Great staff! Always well taking care of anytime you make a call for service or questions. More

by tabaker81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian, Anthony, Shannon in service Dept. Kris in sales.
Report | Print
Jun 04, 2023 -

Deacon Jones Chrysler Dodge Jeep RAM responded

Hi Tabaker81, thank you so much for your positive comments about Deacon Jones Chrysler Dodge Jeep! We look forward to your next visit! Take care!

May 26, 2023

Great service! Phone calls are returned promptly and they do what they promise to do. Brian Butler kept me informed about my repairs. Everyone was awesome! More

by Karren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Butler
Report | Print
Jun 04, 2023 -

Deacon Jones Chrysler Dodge Jeep RAM responded

Karren, we are so happy to read such a great review about Deacon Jones Chrysler Dodge Jeep! We can't wait to see you again, have a great day.

1
...
4
5
6
...
30