Deacon Jones Chrysler Dodge Jeep RAM
Smithfield, NC
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
By Type
Showing 291 reviews
service on Jeep Grand Cherokee Car is 3 years old. I brought it in for gas door to be fixed for a second time and for check engine light. $700 later the check engine light came back Car is 3 years old. I brought it in for gas door to be fixed for a second time and for check engine light. $700 later the check engine light came back on the very next day. When I called I asked for a loaner car since it is very inconvenient and I felt car should have been fixed the 1st time. Was told none were available either this week or next More
Salesman and service My visit to The dealerships was great. The service was great and reason for the is for buying or service. I come all way from Durham . You just can’t My visit to The dealerships was great. The service was great and reason for the is for buying or service. I come all way from Durham . You just can’t get no better than that .. More
Fantastic Service I was greeted upon arrival and taken in immediately. My service advisor advised me that I had 4 free oil changes that I wasn’t aware of. I had taken t I was greeted upon arrival and taken in immediately. My service advisor advised me that I had 4 free oil changes that I wasn’t aware of. I had taken the vehicle to another dealer for the prior oil change and was charged. My advisor told me that any dealer could see that I had the free oil changes. I’ll only go to Deacon Jones for service in the future. More
A recall on my Jeep Jason was super awesome- friendly and made sure all was good!! Also let me know where to go get an alignment since their machine was not working Jason was super awesome- friendly and made sure all was good!! Also let me know where to go get an alignment since their machine was not working. More
Excellent diagnosis and corrective measures! Very knowledg. Excellent! Consultants are very knowledgeable and passionate. Technicians are experienced and capable. All managers are friendly and caring. The serv Excellent! Consultants are very knowledgeable and passionate. Technicians are experienced and capable. All managers are friendly and caring. The service department has mad a complete turn around in a very positive way. More
Jason is awesome The service department of Deacon Jones Chrysler is top notch. The service advisor Jason is always on top of everything and keeps me informed. He alway The service department of Deacon Jones Chrysler is top notch. The service advisor Jason is always on top of everything and keeps me informed. He always goes out of his way to be sure that his customers leave satisfied, he gets a five star review from me. More
Recalls/Quick Service Jason did a great job keeping me updated and explaining the recalls and services completed to my vehicle. Everything was handled professionally and in Jason did a great job keeping me updated and explaining the recalls and services completed to my vehicle. Everything was handled professionally and in a timely manner. More
Professional, competent, understanding Jason in Service was excellent. His service was professional, friendly and helpful. Michael Barnes the salesman who helped us with the purchase of our Jason in Service was excellent. His service was professional, friendly and helpful. Michael Barnes the salesman who helped us with the purchase of our Dodge Ram 3500 was excellent. More
Overpriced I took my Jeep Cherokee in for an oil change and tire rotation. The service was fine, but a charge of $75.00 was not. I will not return to this dealer I took my Jeep Cherokee in for an oil change and tire rotation. The service was fine, but a charge of $75.00 was not. I will not return to this dealership for service. More
Old jeep Love my jeep, 2004 Liberty, and have had few issues over the years. As of late the AC is not working correctly, diagnosis was fast with a clear expla Love my jeep, 2004 Liberty, and have had few issues over the years. As of late the AC is not working correctly, diagnosis was fast with a clear explanation. More