Deacon Jones Chrysler Dodge Jeep RAM
Smithfield, NC
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
By Type
Showing 291 reviews
Poor this time I had to have apart replaced which I was told would take 20min. It took me three trips and an almost 2 hour wait because at first they didn’t have the I had to have apart replaced which I was told would take 20min. It took me three trips and an almost 2 hour wait because at first they didn’t have the part. Came back the next day and they had ordered the wrong part. Came back a third time and sat for almost 2 hours. Did I mention I lived 25 min away? They could have at least given me a gas card for the inconvenience?! You drop the ball this time Deacon Jones. More
Good to deal with Trey. Good experience appreciate the advice and understanding. Appreciate the two new ties and key. Hope the car last a long time. Our family buys all of o Good experience appreciate the advice and understanding. Appreciate the two new ties and key. Hope the car last a long time. Our family buys all of our cars from Deacon. Overall satisfied with the product. First tome I have ever bought a used car. We will see if this was a wise decision. More
Quick & efficiency Great place of business from customer to founding out the exact problem of your vehicle and fixing it at a manageable time with a guarantee to back th Great place of business from customer to founding out the exact problem of your vehicle and fixing it at a manageable time with a guarantee to back there work. More
No writing Get rid of writing. I will not partipate in any survey that requires oration. I do not know who entered my vehicle for recall because I was not introd Get rid of writing. I will not partipate in any survey that requires oration. I do not know who entered my vehicle for recall because I was not introduced. Do not contact me again if I have to prepare an English assignment. More
Friendly advisor quick turnaround Service Advisor was nice, turned Jeep around fast for service and fixing window tint. We were pleased with the visit Thanks a bunch for your time Service Advisor was nice, turned Jeep around fast for service and fixing window tint. We were pleased with the visit Thanks a bunch for your time More
Quick Friendly Service I had to take my Ram Truck in for a recall fix to the ignition module. I drove to the service garage entrance where the door opened automatically, dr I had to take my Ram Truck in for a recall fix to the ignition module. I drove to the service garage entrance where the door opened automatically, drove in, gave the service manager the keys, went to the customer lounge for about 45 minutes and then it was ready in the time they said it would be. Couldn't be simpler than that. The lounge is nothing fancy but it's comfortable, got a TV area, snacks, drinks, and a separate place to read. I'll be back. More
Very good service in a timely manner. Love dealing with the people at Deacon Jones. They are friendly and courteous for the most part. I would recommen them to anyone e looking for a car Love dealing with the people at Deacon Jones. They are friendly and courteous for the most part. I would recommen them to anyone e looking for a car or truck.. More
Best this far! I had no choice but to give this place a rating of excellence! It was from the moment we walked through the door that we were embraced with the best h I had no choice but to give this place a rating of excellence! It was from the moment we walked through the door that we were embraced with the best hospitality i have seen this far in my life. I also like that you won't pressured while looking for the vehicle you desired. I would say to anyone who want a great experience car shopping to try this place and you won't be disappointed. Thank You team for my experience!!! More
Phillip was great, along with all the people at Deacon Jones I have purchased several vehicles from Phillip Jones, he is honest and works hard for you. John Smith and Cody Thompson were very personable and kno I have purchased several vehicles from Phillip Jones, he is honest and works hard for you. John Smith and Cody Thompson were very personable and knowledgeable. I love my new car Below would not let me select Cadellac More
Great job Good service great people. Felt like family. Whom ever looking for a vehicle should give Deacon Jones a call. My experience was relaxing and no pressu Good service great people. Felt like family. Whom ever looking for a vehicle should give Deacon Jones a call. My experience was relaxing and no pressure. More